Title: Previous Version
Last modified: September 2, 2017

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# Previous Version

 *  Resolved [kazryll](https://wordpress.org/support/users/kazryll/)
 * (@kazryll)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/previous-version-9/)
 * Hi There,
 * The update from last week causes my site to crash is it possible to have a link
   for the previous version so I can reinstall Holler Box?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprevious-version-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/previous-version-9/#post-9464837)
 * Hi, yes you can download a previous version at the bottom of this page: [https://wordpress.org/plugins/holler-box/advanced/](https://wordpress.org/plugins/holler-box/advanced/)
 * Or install the WP Rollback plugin.
 * Can you give me more details about your site crash? I’d like to fix any issues
   if I can, but I need more information.
 * – What version of PHP are you using?
    – Can you turn on WP_Debug and let me know
   any errors?
 * Thanks
 *  Thread Starter [kazryll](https://wordpress.org/support/users/kazryll/)
 * (@kazryll)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/previous-version-9/#post-9483191)
 * Sorry for the delay, actually the previous version is not working either there
   must be a conflict, the word-press dashboard is inaccessible so I have to deactivate
   the plugin via the server it must be from another plugin. I have an older PHP
   which I’m review to upgrade next month maybe this is the issue.
 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/previous-version-9/#post-9483449)
 * Hmm, ok I haven’t heard this report from anyone else so I’m guessing it’s a plugin
   conflict or an unsupported version of PHP. I’d definitely recommend updating 
   to PHP 7 and updating WordPress and all plugins/themes.
 * I hope that helps!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Previous Version’ is closed to new replies.

 * ![](https://ps.w.org/holler-box/assets/icon-256x256.png?rev=2753148)
 * [HollerBox — Fast & Effective Popups & Lead-Generation](https://wordpress.org/plugins/holler-box/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/holler-box/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/holler-box/)
 * [Active Topics](https://wordpress.org/support/plugin/holler-box/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/holler-box/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/holler-box/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/previous-version-9/#post-9483449)
 * Status: resolved