Title: Prevvent two concurrent subscriptions for the same client
Last modified: August 9, 2023

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# Prevvent two concurrent subscriptions for the same client

 *  Resolved [danielepais](https://wordpress.org/support/users/danielepais/)
 * (@danielepais)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/prevvent-two-concurrent-subscriptions-for-the-same-client/)
 * We run a membership website that utilizes the WooCommerce subscriptions plugin
   PRO for membership payments. We have a variable product for 1 month subscription
   or 1 year.
   We’ve run into the issue of members accidentally purchasing and activating
   both subscriptions (for the same product). Is there a way to prevent this?

Viewing 1 replies (of 1 total)

 *  [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/)
 * (@beautyofcode)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/prevvent-two-concurrent-subscriptions-for-the-same-client/#post-16970791)
 * Hi [@danielepais](https://wordpress.org/support/users/danielepais/),
 * Thanks for reaching out!
 * It seems you are experiencing an issue where members of your site accidentally
   purchase and activate both a monthly and yearly subscription for the same product,
   is this correct?
 * If I am not mistaken, as mentioned, you are using the the [Subscriptions for WooCommerce Pro](https://wordpress.org/plugins/subscriptions-for-woocommerce/)
   plugin, yes?
 * If so, kindly note that support related to third-party plugins is outside [our scope of support](https://woocommerce.com/support-policy/),
   and I’d suggest reaching out to the respective plugin developers for further 
   help with this.
 * Here is a direct link to their dedicated support forum:
    - [Subscriptions for WooCommerce Pro Support Forum](https://wordpress.org/support/plugin/subscriptions-for-woocommerce/)
 * If you are unable to get this resolved and are looking for an alternative solution,
   feel free to check out the [WooCommerce Subscriptions](https://woocommerce.com/products/woocommerce-subscriptions)
   extension.
 * WooCommerce.com offers a [30-day refund policy](https://woocommerce.com/refund-policy/)
   which you can take advantage of, allowing you to test the extension, and make
   sure that it is what you are looking for.
 * Should you have any pre-sales related questions, kindly contact us directly at
   [WooCommerce.com → My Account → Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You will need to create an account if you do not have one already.
 * Hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘Prevvent two concurrent subscriptions for the same client’ is closed 
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## Tags

 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/prevvent-two-concurrent-subscriptions-for-the-same-client/#post-16970791)
 * Status: resolved