Title: Prihtful Sync Error Last modified: February 5, 2021 --- # Prihtful Sync Error * Resolved [kelvinjumb4578](https://wordpress.org/support/users/kelvinjumb4578/) * (@kelvinjumb4578) * [5 years, 4 months ago](https://wordpress.org/support/topic/prihtful-sync-error/) * Hi Team, * I am having issues with the Printful plugin I am receiving an error message: Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access. * From my website: * Printful Plugin Status: * Connection to Printful API => OK * Printful API key is set => OK * WordPress Permalinks => OK * WordPress version => OK * Woo Commerce webhooks => * Woo Commerce API keys are set => OK * WooCommerce authentication URL access=> OK * WordPress remote requests => OK * WordPress Site URL => OK * Recent store sync errors => OK * Write permissions => OK * PHP memory limit = > OK * PHP script time limit => OK * Woo Commerce Status: * WooCommerce version: 4.9.2 * WooCommerce REST API package: 4.9.2 /var/www/wptbox/wp-content/plugins/woocommerce/includes * WooCommerce Blocks package:  4.0.0 /var/www/wptbox/wp-content/plugins/woocommerce/packages/woocommerce- blocks/ * Action Scheduler package:  3.1.6  * WooCommerce Admin package:  1.8.3* WordPress version: 5.6.1 * WordPress multisite: – * WordPress memory limit: 128 MB * WordPress debug mode: – * WordPress cron: (Ticked) * Server environment * Server info: nginx/1.18.0 * PHP version: 7.4.12 * PHP post max size: 512 MB * PHP time limit: 300 * PHP max input vars: 5000 * cURL version: 7.73.0, OpenSSL/1.1.1h * SUHOSIN installed: – * MySQL version: 5.7.26-29-log * Max upload size: 512 MB * Database * WooCommerce database version: 4.9.2 * Database prefix wp_ * Total Database Size 6.67MB * Database Data Size 4.82MB * Database Index Size 1.85MB * Active plugins (10) * All In One WP Security * Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd * GDPR Cookie Consent * Elementor * Forminator* miniOrange 2 Factor Authentication * Ocean Extra * Printful Integration for WooCommerce* WooCommerce * WP Mail SMTP * Dropin Plugins (2) * maintenance.php maintenance.php * object-cache.php Redis Object Cache Drop-In * Settings * API enabled: Ticked * Force SSL: – * Currency GBP (£) * Currency position left * Thousand separator , * Decimal separator . * Number of decimals 2 * Taxonomies: Product types external (external), grouped (grouped), simple ( simple), variable (variable) * Taxonomies: Product visibility exclude-from-catalog( exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated- 3), rated-4 (rated-4), rated-5 (rated-5) * Connected to WooCommerce.com: – * Background: I have Cloudflare setup with my website, and read/write permissions allowed, Printful was syncing previously a few months ago but is no longer syncing, in this time I have not added any new plugins and I have reached out to Printful but they have been unable to help directly, I have also tested by removing all of my plugins and theme but this did not resolve the issue. * Please help me identify the issue and resolve. * Thanks in advance. Viewing 2 replies - 1 through 2 (of 2 total) * [edwardza](https://wordpress.org/support/users/edwardza/) * (@edwardza) * [5 years, 4 months ago](https://wordpress.org/support/topic/prihtful-sync-error/#post-14009111) * Hey, as you already contacted our Customer Support then I won’t be able to help you much here. Our Support team has the tools and skills to troubleshoot problems but this looks like an issue with your WooCommerce store or the website itself as your error message states “Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access.”. Hopefully, someone else will be able to help you here or you can try other WooCommerce forums. * Wish you all of the best! * [rowdyferretdesign](https://wordpress.org/support/users/rowdyferretdesign/) * (@rowdyferretdesign) * [5 years, 3 months ago](https://wordpress.org/support/topic/prihtful-sync-error/#post-14209536) * Kevin, * I had the same issue. Go into your Printful store settings and make sure the store url is your main wordpress installation ([http://whatever.com](http://whatever.com), not [http://whatever.com/shop](http://whatever.com/shop)) – that was what was causing the problem for me Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Prihtful Sync Error’ is closed to new replies. * ![](https://ps.w.org/printful-shipping-for-woocommerce/assets/icon-256x256.png? rev=1067891) * [Printful Integration for WooCommerce](https://wordpress.org/plugins/printful-shipping-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/printful-shipping-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/reviews/) ## Tags * [integration](https://wordpress.org/support/topic-tag/integration/) * [not syncing](https://wordpress.org/support/topic-tag/not-syncing/) * [printful](https://wordpress.org/support/topic-tag/printful/) * [sync error](https://wordpress.org/support/topic-tag/sync-error/) * [woo commerce](https://wordpress.org/support/topic-tag/woo-commerce/) * 2 replies * 3 participants * Last reply from: [rowdyferretdesign](https://wordpress.org/support/users/rowdyferretdesign/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/prihtful-sync-error/#post-14209536) * Status: resolved