Title: print error
Last modified: August 21, 2016

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# print error

 *  [siglic](https://wordpress.org/support/users/siglic/)
 * (@siglic)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/)
 * Hi there,
    I can’t print the website (“printer error”, empty print preview under
   WP 3.9.1, FF 30.0, OS 10.6.8). Anyone else with the same problem or even an idea?
   Thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046089)
 * Hi there, could you provide a link to the exact page or post you’re trying to
   print so I can take a look?
 *  Thread Starter [siglic](https://wordpress.org/support/users/siglic/)
 * (@siglic)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046200)
 * Hi Kathryn,
 * on my site I’m using Writr version 1.0.8:
    organspenden-macht-sinn.de “Home” 
   content is presented by a page, not a post. I changed some basic colours (style.
   css) and commented out the comments template. I first thought the printing error
   is a result of my changes. So I checked all modified files by file comparison
   and couldn’t find the fault. Then detected the same issue with the demo version…
   [http://writrdemo.wordpress.com/](http://writrdemo.wordpress.com/) where “Home”
   and pages of “Recent posts” show empty previews, too. “Parent page” and its childs
   behave a little bit different from “Home”, at least there is a header and a footer
   provided by the printer/spooler.
 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046357)
 * Thanks for the additional info. I’ll pass it along to our developers so they 
   can have a look and we’ll keep you posted here.
 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046358)
 * Can you confirm that you only see this issue in Firefox? I just tested in Chrome
   35.0.1916.153 and I see content in the print preview.
 *  Thread Starter [siglic](https://wordpress.org/support/users/siglic/)
 * (@siglic)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046360)
 * Confirmed – it’s only in Firefox.
 *  Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/)
 * (@zoonini)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/print-error/#post-5046367)
 * I did put in a bug report on our end for this. Our developers fix bugs in order
   of priority and based on how many users the bug affects, so it may be a while
   before we get to this one as I’m not sure how common printing off websites is
   these days – but at least you can print from Chrome as a workaround. 🙂
 *  [Caroline Moore](https://wordpress.org/support/users/sixhours/)
 * (@sixhours)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/print-error/#post-5046412)
 * Howdy [@siglic](https://wordpress.org/support/users/siglic/)! This was a weird
   one, but I think we’ve found the fix. You can download the latest version of 
   Writr here:
    [http://public-api.wordpress.com/rest/v1/themes/download/writr.zip](http://public-api.wordpress.com/rest/v1/themes/download/writr.zip)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘print error’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/writr/1.2.9/screenshot.png)
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 * 7 replies
 * 3 participants
 * Last reply from: [Caroline Moore](https://wordpress.org/support/users/sixhours/)
 * Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/print-error/#post-5046412)
 * Status: not resolved