Title: Print function not working Last modified: October 11, 2021 --- # Print function not working * Resolved [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/) * Could you please try and see why the orange Print button is not working but the other buttons are? * I need the orange button to be the method for printing as it links to the listing template rather than the others that are linked to a manual entry in each listing which is not an ideal method. * Your urgent support would be appreciated. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprint-function-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14959960) * sure. the orange print button has the following HTML: * ```
  • Print
    • ``` * you are using a shortcode as link url… that is not how to do things. If you want to use a button to print, check out this post: [https://spacedonkey.de/2400/print-o-matic-external-buttons/](https://spacedonkey.de/2400/print-o-matic-external-buttons/) and also this post: [https://spacedonkey.de/4188/print-o-matic-external-print-trigger-target-by-class/](https://spacedonkey.de/4188/print-o-matic-external-print-trigger-target-by-class/) * but to it quick, as you are apparently in quite a rush. * This part is bit confusing: * > I need the orange button to be the method for printing as it links to the listing > template * explain more about that - This reply was modified 4 years, 8 months ago by [twinpictures](https://wordpress.org/support/users/twinpictures/). * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14960004) * Thank you VERY much for the fast reply. * Yeah, I imagined that the shortcode was no success but I have tried html links as well which only open another tab and no print. * The orange button is an option built into the theme and from what I can tell from the links you provided, they are to create a button and then embed the shortcode somewhere on the page. I dont want to create a new button and am struggling to understand how/where to embed the shortcode. * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14960050) * Ok I have the [print-me id=”my_print_button” printstyle=”external”/] embedded in the footer. * Now to figure out what link to add to the orange button. * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14960240) * The orange button should not have a link. if it _must_ have a link, then use `#` * This theme-provided orange button, does it allow you to assign it custom attributes? Can a data attribute such as: `data-print_target` to be set? * If not, then you’ll want to focus on the [class method](https://spacedonkey.de/4188/print-o-matic-external-print-trigger-target-by-class/). Of course, if the theme allows you to use custom HTML, you can roll-your-own button with everything you need. You’ll need to check with the theme’s docs on that, I am afraid. * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961048) * If you wanted to use the orange button as the print trigger, what would you insert into it’s link field? * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961367) * So you have well established that you _can_ provide a link to the button. Are you able to leave the link blank? what else can you set? Can you give a CLASS to the button? Can you give an ID to the button? Can you define any other attributes for the button? * What else can be placed in the button space? Maybe a CUSTOM HTML block? * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961478) * If/when leaving the link black, the button does not show on the frontend. * [Here is a link](https://www.dropbox.com/s/v36fv4acz231vm4/CTA%20button.JPG?dl=0) to the settings applicable to the button. * You are able to link listing fields but it does not work as per the “Print Record” field as seen next to the “Report Errors” button but linking to a Field from the listing is not ideal as it means creating this field for every listing. * I cant see a way to modify their button. I have asked them to inspect the possibility of linking Print-O-Matic service. Still waiting to hear from them. * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961500) * > Are you able to leave the link blank? * so no. * > what else can you set? * icon, label. nothing else * > Can you give a CLASS to the button? * no * > Can you give an ID to the button? * no * > Can you define any other attributes for the button? * no * **What else can be placed in the button space? Maybe a CUSTOM HTML block?** * You are not going to be able to use this button widget. However, if there is a ‘custom html block’ or a ‘code’ block you can use instead, then you can make your own button that looks the same, but allows you to actually use it for what you want. * > I can’t see a way to modify their button. I have asked them to inspect the > possibility of linking Print-O-Matic service. Still waiting to hear from them. * This is not going to happen. * What theme is this? Can you share a link to any kind of useful documentation? * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961535) * I appreciate your time and clarity on this. * The theme is [MyListing](https://themeforest.net/item/mylisting-directory-listing-wordpress-theme/20593226) * I think I will need to see how to manually add/code my own button in. * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961757) * About clarity: [This is the link to the documentation we asked for](https://docs.mylistingtheme.com/). * Since your issues is 100% related to how your theme works, we recommend you read the documentation. As the my-listings theme is based on the Elementor page builder it is very advanced. Elementor has a Custom HTML Widget that does exactly what you need: [https://elementor.com/help/html-widget/](https://elementor.com/help/html-widget/) * I am afraid that is all the support we can offer you on this issue. IF you would like a higher level of technical support, [print-pro-matic](https://pluginoven.com/premium-plugins/print-pro-matic/) comes with a [high-level of personal support](https://pluginoven.com/premium-plugins/print-pro-matic/testimonials/) that is often worth more than the price of the plugin. * All the best! * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961775) * Thank you again for your time. * I will be happy to purchase pro if this is a viable option. * Plugin Contributor [twinpictures](https://wordpress.org/support/users/twinpictures/) * (@twinpictures) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961816) * If you think the free support is good, pro support is like adding a member to your team that focuses on one specific issue. Mr. Wolf from Pulp Fiction, if you will. * Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/) * (@dsc1978) * [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961823) * HAHA! * Sounds great! * Wishing you and the team all the best. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Print function not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/print-o-matic_b2b2b2.svg) * [Print-O-Matic](https://wordpress.org/plugins/print-o-matic/) * [Frequently Asked Questions](https://wordpress.org/plugins/print-o-matic/#faq) * [Support Threads](https://wordpress.org/support/plugin/print-o-matic/) * [Active Topics](https://wordpress.org/support/plugin/print-o-matic/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/print-o-matic/unresolved/) * [Reviews](https://wordpress.org/support/plugin/print-o-matic/reviews/) * 13 replies * 2 participants * Last reply from: [dsc1978](https://wordpress.org/support/users/dsc1978/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/print-function-not-working-2/#post-14961823) * Status: resolved