Title: “Print Only If Codeable” does not work
Last modified: July 8, 2020

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# “Print Only If Codeable” does not work

 *  [markusssk](https://wordpress.org/support/users/markusssk/)
 * (@markusssk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/)
 * Hello,
 * I’ve set the “Print Only If Codeable default” option but still get charged “Leitcodierentgelt”
   every week with a lot of shipments. I have no idea what’s wrong with the address
   data entered and am not sure how to avoid this unnecessary cost?
 * Running newest versions of everything (WC 4.2.2, DHL for WC 2.1.0)
 * Thanks
    Markus
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprint-only-if-codeable-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Progressus](https://wordpress.org/support/users/shadim/)
 * (@shadim)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13094044)
 * Can you confirm in the DHL portal if the “Print Only If Codeable” option is set
   for those shipments?
 *  Thread Starter [markusssk](https://wordpress.org/support/users/markusssk/)
 * (@markusssk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13094072)
 * I’m not sure where?… In the archive I can’t find anything.
 * What I could find on that (horrible) site is the General Setting:
 * “Print shipments regardless of missing Routing Codes.” which is switched off.
 *  Plugin Author [Progressus](https://wordpress.org/support/users/shadim/)
 * (@shadim)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13094222)
 * Would you be able to verify this with your DHL representative? It will help us
   identify where the actual issue is.
 * Also, can you confirm that the “Print Only If Codeable” checkbox is also checked
   when creating the label – [https://www.dropbox.com/s/p4qohtbyhmi6cxz/Screenshot%202020-07-08%20at%2011.46.14.png?dl=0](https://www.dropbox.com/s/p4qohtbyhmi6cxz/Screenshot%202020-07-08%20at%2011.46.14.png?dl=0)
 *  Thread Starter [markusssk](https://wordpress.org/support/users/markusssk/)
 * (@markusssk)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13094495)
 * The checkbox was grayed out and checked on the most recent orders I processed,
   if I remember correctly.
 * I just got off the phone with DHL and they said Routing Code Errors can be caused
   by a lot of things including how I print and where I stick the label etc.
 * One error described in [the link they sent](https://www.dhl.de/de/geschaeftskunden/paket/information/geschaeftskunden/abrechnung/leitcodierung.html)
   me was “bar codes are too close to the border of the label” and I just noticed
   a lot more Routing Code Errors started appearing on my invoices after the most
   recent DHL for WooCommerce plugin update where the pdf label format changed.
 * I use an A4 printer to print 4 self-sticking A6 labels at once and the slimmer
   PDF generated recently got printed closer to the border – so maybe that was it
   and it had nothing to do with the plugin or the portal. I just wish their error
   reporting had given more of a clue towards this…
 * I’ll make sure the bar codes are 100% readable in the next few weeks and report
   back whether the errors go down.
 *  Plugin Author [Progressus](https://wordpress.org/support/users/shadim/)
 * (@shadim)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13105071)
 * Thank you for the update, keep us posted.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘“Print Only If Codeable” does not work’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Progressus](https://wordpress.org/support/users/shadim/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/print-only-if-codeable-does-not-work/#post-13105071)
 * Status: not resolved