Printer is not visible | ww.wp.xz.cn

elrowfur
(@elrowfur)

5 years, 10 months ago

I’ve completed all the steps from the youtube video, added the URL but still, the printer is not visible to select.

Also send an email the support, no response.

Viewing 5 replies - 1 through 5 (of 5 total)

athompson1
(@athompson1)

5 years, 10 months ago
Hi @elrowfur Can you please send another email to our support: [email protected]
Then I can see if your case comes into the queue and I can pick it up.
- This reply was modified 5 years, 10 months ago by athompson1.
Thread Starter elrowfur
(@elrowfur)

5 years, 10 months ago

Sent a follow up email 5 mins ago. @athompson1

athompson1
(@athompson1)

5 years, 10 months ago

Hi @elrowfur sorry I still have not seen anything come up in the cases yet.
Can you try sending a form from here: https://star-emea.com/contact/
Put the department as Technical and tell me when you have sent one in.
Thank you.

Thread Starter elrowfur
(@elrowfur)

5 years, 10 months ago

Done, could you check. I’ve sent the same inquiry 4 times.

athompson1
(@athompson1)

5 years, 10 months ago

I think I got your case.
I sent an email to that email address given at 16:18

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Printer is not visible’ is closed to new replies.

6 replies
2 participants
Last reply from: athompson1
Last activity: 5 years, 10 months ago
Status: not resolved