Title: Private note
Last modified: January 28, 2022

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# Private note

 *  [joashenrique](https://wordpress.org/support/users/joashenrique/)
 * (@joashenrique)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/private-note-2/)
 * Is it possible to add private notes within a ticket between specific agents? 
   For example: Agent “A” adds a private note for agent “C”, however, even if it
   is part of the same ticket, agent “B” cannot see the private note that agent “
   A” created.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/private-note-2/#post-15309118)
 * Hello,
 * Unfortunately, it is not possible to restrict private notes as per your requreiemnts.
   The notes are visible to all agents who have access to that ticket.

Viewing 1 replies (of 1 total)

The topic ‘Private note’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/private-note-2/#post-15309118)
 * Status: not resolved