Title: Private notes
Last modified: August 21, 2020

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# Private notes

 *  Resolved [secware](https://wordpress.org/support/users/secware/)
 * (@secware)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/private-notes-2/)
 * How do support users know a note has been added to a ticket. I accept thy ‘can’
   be notified of a note via email, but then may as well use unmanageable email 
   for support vs a ticket system?
 * Thanks
    James

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/private-notes-2/#post-13313859)
 * Hi [@secware](https://wordpress.org/support/users/secware/),
 * For questions about our add-ons, please submit a ticket from the link below:
 * – [https://getawesomesupport.com/submit-ticket/](https://getawesomesupport.com/submit-ticket/)
 * Regards.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/private-notes-2/#post-13346949)
 * I will mark this topic as solved, but if you have any other questions, please
   let us know.
 * Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Private notes’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/private-notes-2/#post-13346949)
 * Status: resolved