Title: Pro version Last modified: March 14, 2018 --- # Pro version * [iainb](https://wordpress.org/support/users/iainb/) * (@iainb) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/) * I’ve used the plug-in and think I might benefit better from the Pro version, which has more features. I’m not able to view your website, which returns and error and isn’t able to connect. * Is the Pro version still available? Also, is the free version still supported, since I note it hasn’t been updated for nine months or so * Rav * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpro-version-185%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10074810) * Hi, * our site is live and working. However can you please send me what error you see while accessing our site? please. * And our pro version is active and have latest updates regularly. And we are also working on new version for Free and Pro soon it will be released. * BR, Najeeb * Thread Starter [iainb](https://wordpress.org/support/users/iainb/) * (@iainb) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10075481) * Najeeb, * I’m still unable to reach your site and the failure message is as follows * This site can’t be reached The connection was reset. Try: * Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_RESET * Plugin Author [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10089004) * Hi, * well it’s really strange. I checked with site with ping tool and also customers are reaching purchasing our plugin daily. Which browser are you using? * Please Firefox. * Thread Starter [iainb](https://wordpress.org/support/users/iainb/) * (@iainb) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10089896) * I cannot access using any browser. I have tried most of them * Plugin Author [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10095476) * I am really sorry for this and I am also worry why my site is not being accessed by you. Or may be other user facing same issue. Because we don’t get any feedback from others. And we checked our site in all browsers and locations it opens so easily. * By the way in which country you located? * Thread Starter [iainb](https://wordpress.org/support/users/iainb/) * (@iainb) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10095694) * Hi, * You might want to check the server logs if you have access to them from your host for banned IP addresses. It’s possible that there is a block on certain countries and we are in the UK * Plugin Author [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10103803) * Hi, * Well we just checked with UK via VPN and we can access the site. May be your date is older or something. Can you please check with some PC/system? * Thread Starter [iainb](https://wordpress.org/support/users/iainb/) * (@iainb) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10103843) * I have located the problem by using an IP from a different ISP provider and I am now able to access your website. * So to my original questions: Is the Pro version still available? Also, is the free version still supported, since I note it hasn’t been updated for nine months or so. * Plugin Author [N-Media](https://wordpress.org/support/users/nmedia/) * (@nmedia) * [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10111955) * Thanks for update, * we Yes PRO version is fully supported and since version 10, we have now core plugin here on WordPress.org and pro version is distrubuted as addon. So this basic version is actually the main version. * BR, Najeeb Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Pro version’ is closed to new replies. * ![](https://ps.w.org/wp-registration/assets/icon-256x256.jpg?rev=2393129) * [Simple User Registration](https://wordpress.org/plugins/wp-registration/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-registration/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-registration/) * [Active Topics](https://wordpress.org/support/plugin/wp-registration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-registration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-registration/reviews/) * 9 replies * 2 participants * Last reply from: [N-Media](https://wordpress.org/support/users/nmedia/) * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/pro-version-185/#post-10111955) * Status: not a support question