Title: Pro version allows multiply voting
Last modified: April 28, 2023

---

# Pro version allows multiply voting

 *  Resolved [kovka01](https://wordpress.org/support/users/kovka01/)
 * (@kovka01)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/)
 * Firstly, this plugin is very beautiful, and well designed, thank you for it.
 * I use the PRO version of the plugin.
 * I have the same issue as here: [https://wordpress.org/support/topic/free-version-allowing-multiple-voting/](https://wordpress.org/support/topic/free-version-allowing-multiple-voting/)
   
   So I have set up IP and VPN blocking, but still, the other day people can vote
   again.
 * We also get an email from somewhere “getipintel” about exceeding queries for 
   IP-s.
 * I have also opened a ticket at InfoTheme Inc Help Desk about this issue, but 
   no answer has arrived yet, and we need to solve it quickly.
 * Thanks for your help in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpro-version-allows-multiply-voting%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [infotheme](https://wordpress.org/support/users/infothemecom/)
 * (@infothemecom)
 * [3 years ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/#post-16700103)
 * Hi thanks for your precious feedback, we are sorry that you are facing this issue,
   can you please connect with us on whatsapp for instant resolution on other end
   we recommend you please enable browser fingerprint technology to prevent duplicacy
   or use email based otp system to make it more unique
 *  Plugin Author [infotheme](https://wordpress.org/support/users/infothemecom/)
 * (@infothemecom)
 * [3 years ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/#post-16700104)
 * these both features are available in pro version, under options
 *  Thread Starter [kovka01](https://wordpress.org/support/users/kovka01/)
 * (@kovka01)
 * [3 years ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/#post-16701460)
 * Thanks for your answer.
   I have enabled everything under Options/Advanced.I have
   checked: Enable Browser Fingerprint for Unique VotingEnable Cookies Based VotingEnable
   VPN Blocking on VotingEnable IP Blocking on Voting
 * Also, when I check one of the Voting contest, I have options at the dropdown 
   menu as follows:
   Voting restrictions:
 * Unlimited votes per user – not good for me
   One vote per browser session – not
   working, if they close and open again, they can vote multiplyOne vote per deviceOne
   vote per IP addressOne vote per IP with no VPN – this is the one I set up firstly
 * Now which combination would work for me, if I want a person to vote one time?
   Do I have to remove the checkmarks at Options/Advanced? Should I set up another
   option at the dropdown?
 * Thanks for your help in advance.
    -  This reply was modified 3 years ago by [kovka01](https://wordpress.org/support/users/kovka01/).
      Reason: Missed some details
 *  Plugin Author [infotheme](https://wordpress.org/support/users/infothemecom/)
 * (@infothemecom)
 * [3 years ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/#post-16701730)
 * you have to opt for one vote per device , you may have netqork bloccking issue
   on finger print js file can you plz mail us same

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Pro version allows multiply voting’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/epoll-wp-voting_fbd3c3.svg)
 * [ePoll - Contest Poll Survey & Voting Plugin](https://wordpress.org/plugins/epoll-wp-voting/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/epoll-wp-voting/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/epoll-wp-voting/)
 * [Active Topics](https://wordpress.org/support/plugin/epoll-wp-voting/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/epoll-wp-voting/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/epoll-wp-voting/reviews/)

## Tags

 * [IP](https://wordpress.org/support/topic-tag/ip/)
 * [vote](https://wordpress.org/support/topic-tag/vote/)

 * 7 replies
 * 2 participants
 * Last reply from: [infotheme](https://wordpress.org/support/users/infothemecom/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/pro-version-allows-multiply-voting/#post-16701730)
 * Status: resolved