Pro Version Error

  • CozzieF

    (@cozzief)


    8 years ago

    Hi

    I am getting an error when trying to update the pro version 3.0.7.

    It says:

    An error occurred while updating social warfare pro: Download failed. Unauthorized.

    Can anyone advise?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Christine

    (@cdegraff1)

    8 years ago

    Sorry you’re having trouble! Please follow these steps to get your plugins in sync:

    (1) Download the most recent zip from your account at https://warfareplugins.com/my-account/
    (2) Delete Social Warfare Pro from your site completely (your settings won’t be lost as they are saved in your site’s database)
    (3) Upload the new zip via Plugins > Add New > Upload and activate it

    Once it’s up to date, all your settings will bounce back and everything should work as expected.

    Thread Starter CozzieF

    (@cozzief)

    8 years ago

    Hi!

    Apparently, my licence key has expired even though I paid a renewal via Paypal in March. This means that I’m unable to access any files.

    Plugin Contributor Christine

    (@cdegraff1)

    8 years ago

    Please email this information directly to [email protected] and Kati will assist you as soon as she can. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pro Version Error’ is closed to new replies.

  • 3 replies
  • 2 participants
  • Last reply from: Christine
  • Last activity: 8 years ago
  • Status: not resolved