Title: Pro Version Not Activated
Last modified: September 1, 2021

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# Pro Version Not Activated

 *  Resolved [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * (@johnzeiger)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/pro-version-not-activated/)
 * We purchased the Pro version and have the Robo Gallery Key plugin installed and
   activated, but are seeing the message, “Additional Functionality available in
   Pro version”
 * How can we activate our paid copy?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [robosoft](https://wordpress.org/support/users/robosoft/)
 * (@robosoft)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14844981)
 * Please use this link to get support for pro version:
    [https://robogallery.co/new-ticket](https://robogallery.co/new-ticket)
 *  Thread Starter [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * (@johnzeiger)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14875565)
 * I opened a ticket (ID 3796) on August 23rd but haven’t received a response
 *  Thread Starter [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * (@johnzeiger)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14883783)
 * Have you located my ticket?
 *  [carcayu80](https://wordpress.org/support/users/carcayu80/)
 * (@carcayu80)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14900591)
 * It happened exactly the same to me. But after a week with a support ticket they
   didnt still answer me.
 * Have you find a solution?
 *  Thread Starter [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * (@johnzeiger)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14901952)
 * Nope
 *  [carcayu80](https://wordpress.org/support/users/carcayu80/)
 * (@carcayu80)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14904988)
 * FML What a horrible support
 *  Thread Starter [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * (@johnzeiger)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14906419)
 * Why was this marked as resolved?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Pro Version Not Activated’ is closed to new replies.

 * ![](https://ps.w.org/robo-gallery/assets/icon-256x256.gif?rev=2291186)
 * [Robo Gallery - Photo & Image Slider](https://wordpress.org/plugins/robo-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/robo-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/robo-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/robo-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/robo-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/robo-gallery/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [johnzeiger](https://wordpress.org/support/users/johnzeiger/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-activated/#post-14906419)
 * Status: resolved