Title: Pro version not generating Last modified: April 19, 2024 --- # Pro version not generating * Resolved [prototypeix](https://wordpress.org/support/users/prototypeix/) * (@prototypeix) * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/) * Hello 🙂 * The image generation is not working. I tried different sources (Google scraping, DALLe, Pixabay) and none of them generates the image. * In the post, when I hit the generation button in the featured image, it just do nothing. * When generating from the post list, redirects me to the bulk generation page and ens saying “failed”. * I see that the logs are not showing any information that can help me to fix it 🙂 * Other things I tried: - Disable all plugins and switch to other Themes - Create new posts and the issue is the same - Check PHP errors, not seeing anything related to MPT - Use proxies, but result is the same * Thanks for your help 🙂 * LOG * [2024-04-19T12:16:05.952645+00:00] mpt_logger.INFO: New generation starting {“ post”:13} [] [2024-04-19T12:16:06.357193+00:00] mpt_logger.ERROR: No results {“ post”:13} [] [2024-04-19T12:16:23.025057+00:00] mpt_logger.INFO: New generation starting {“post”:13} [] [2024-04-19T12:16:23.558406+00:00] mpt_logger.ERROR: No results {“post”:13} [] [2024-04-19T12:16:25.058689+00:00] mpt_logger.INFO: New generation starting {“post”:547} [] [2024-04-19T12:16:25.059101+00:00] mpt_logger. ERROR: This post is a revision. Avoided. {“post”:547} [] [2024-04-19T12:16:25.078152 +00:00] mpt_logger.INFO: New generation starting {“post”:13} [] [2024-04-19T12: 16:25.360723+00:00] mpt_logger.ERROR: No results {“post”:13} [] [2024-04-19T12: 16:25.771235+00:00] mpt_logger.INFO: New generation starting {“post”:13} [] [ 2024-04-19T12:16:26.029052+00:00] mpt_logger.ERROR: No results {“post”:13} [][ 2024-04-19T12:23:27.026911+00:00] mpt_logger.INFO: New generation starting {“ post”:13} [] [2024-04-19T12:23:27.032213+00:00] mpt_logger.INFO: Search with bank pixabay {“post”:13} [] [2024-04-19T12:23:27.176432+00:00] mpt_logger.INFO: No results with pixabay {“post”:13} [] [2024-04-19T12:23:27.176554+00:00] mpt_logger. INFO: No image found with all banks selected {“post”:13} [] - This topic was modified 2 years, 2 months ago by [prototypeix](https://wordpress.org/support/users/prototypeix/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpro-version-not-generating%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Alexandre Gaboriau](https://wordpress.org/support/users/mcurly/) * (@mcurly) * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/#post-17700350) * Hi prototypeix, * Thanks for your purchase and sorry to hear you are having a problem with the Pro version. * What are your settings (Automatic tab)? Maybe there is a setting that avoids getting the results, especially “Based on”. * Also, what is your web hosting ? Is it Banahosting ? because it seems there are some problems especially with this hosting. - This reply was modified 2 years, 2 months ago by [Alexandre Gaboriau](https://wordpress.org/support/users/mcurly/). * Thread Starter [prototypeix](https://wordpress.org/support/users/prototypeix/) * (@prototypeix) * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/#post-17700364) * [https://ibb.co/qjs5bQy](https://ibb.co/qjs5bQy) * [https://ibb.co/16RW3xP](https://ibb.co/16RW3xP) * Those are my settings 🙂 * Yes, I run this site on Banahosting. But we run other sites in my community on this hosting and never had this problem. If there’s a problem with this, is it identified? So I can reach the support team to change anything 🙂 * Thanks! * Plugin Author [Alexandre Gaboriau](https://wordpress.org/support/users/mcurly/) * (@mcurly) * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/#post-17700373) * Ok ! Nothing special with your settings, it should work. * But the Banahosting hosting seems to have problems with queries, they seem to be blocked or very limited. I don’t know why some people have no problem with this hosting and some others have problems with this hosting. Unfortunately, I don’t have any solution for this problem except to use another hosting. * If you can’t find a solution (like changing the hosting), I can suggest you to refund the plugin if the purchase is recent (send a mail to support if you want to do). - This reply was modified 2 years, 2 months ago by [Alexandre Gaboriau](https://wordpress.org/support/users/mcurly/). * Thread Starter [prototypeix](https://wordpress.org/support/users/prototypeix/) * (@prototypeix) * [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/#post-17700417) * okey! WIll keep that in mind! Thanks 🙂 Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Pro version not generating’ is closed to new replies. * ![](https://ps.w.org/magic-post-thumbnail/assets/icon-256x256.png?rev=3183991) * [Generate Images (AI) - Magic Post Thumbnail](https://wordpress.org/plugins/magic-post-thumbnail/) * [Frequently Asked Questions](https://wordpress.org/plugins/magic-post-thumbnail/#faq) * [Support Threads](https://wordpress.org/support/plugin/magic-post-thumbnail/) * [Active Topics](https://wordpress.org/support/plugin/magic-post-thumbnail/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/magic-post-thumbnail/unresolved/) * [Reviews](https://wordpress.org/support/plugin/magic-post-thumbnail/reviews/) ## Tags * [no result](https://wordpress.org/support/topic-tag/no-result/) * 4 replies * 2 participants * Last reply from: [prototypeix](https://wordpress.org/support/users/prototypeix/) * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/pro-version-not-generating/#post-17700417) * Status: resolved