Title: Pro version not work
Last modified: May 9, 2019

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# Pro version not work

 *  Resolved [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * (@bonzinho)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/)
 * Hello, I bought the premium version, but the backups do not work. whenever I 
   try to back up the files + database, nothing is sent to the dropbox server or
   google drive, if you just back up the database, it is sent to dropbox but to 
   google drive it does not
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpro-version-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Prashant Walke](https://wordpress.org/support/users/walkeprashant/)
 * (@walkeprashant)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11523960)
 * Hi,
 * It seems due to backup size it may occurs issue.
 * Can you please increase max execution time for server and check.
 * How ever we will trying to reproduced issue on test server and resolve it.
 *  Thread Starter [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * (@bonzinho)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11525298)
 * hi, max execution is 99999 and not work
 *  Thread Starter [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * (@bonzinho)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11525336)
 * I make a backup and say that the backup was done successfully. but no backup 
   appears and is not uploaded. If you can not solve it please give me the money
   and I will buy another plugin that works. thank you.
 * Printscreen: [https://ibb.co/52KhFFh](https://ibb.co/52KhFFh)
 *  Thread Starter [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * (@bonzinho)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11525960)
 * I forgot to say that the backup of the files and the database are about 300 mb
   only
 *  Plugin Author [Prashant Walke](https://wordpress.org/support/users/walkeprashant/)
 * (@walkeprashant)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11536812)
 * Hi,
    Can you please raise ticket our [support forum](http://wpallbackup.com/support)
   with site details so that we can check exact issue and resolve.
 *  Thread Starter [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * (@bonzinho)
 * [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11537458)
 * I already opened a ticket, I already opened two and you do not respond, I gave
   the data backoffice access and you said to increase the memory, I have already
   done it and still does not work does not make backups nor send to the goodle 
   drive nor to the dropbox

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Pro version not work’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [bonzinho](https://wordpress.org/support/users/bonzinho/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/pro-version-not-work/#post-11537458)
 * Status: resolved