Title: Pro Version support does not reply emails
Last modified: November 27, 2018

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# Pro Version support does not reply emails

 *  Resolved [janolima](https://wordpress.org/support/users/janolima/)
 * (@janolima)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/pro-version-support-does-not-reply-emails/)
 * Already sent emails but you don’t reply. As I see in this forum with similar 
   cases I had to write here for get an answer. My license won’t activate. It just
   keeps saying Inactive so I am not getting any updates. I hope buying the pro 
   version was a good decision.

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 6 months ago](https://wordpress.org/support/topic/pro-version-support-does-not-reply-emails/#post-10919463)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘Pro Version support does not reply emails’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/pro-version-support-does-not-reply-emails/#post-10919463)
 * Status: resolved