Title: Probem
Last modified: October 31, 2024

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# Probem

 *  Resolved [Gabriele Taffi](https://wordpress.org/support/users/gtcrea/)
 * (@gtcrea)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/probem/)
 * hi, i installed and tried to convert the images. the problem is that if i don’t
   choose a folder in “Custom Folders” (Select custom folders in the /wp-content
   folder and process images inside them) the compression gives me the following
   error: “Please select at least one folder to process” but i don’t have additional
   folders to add with images to compress. The batch processing starts anyway but
   it doesn’t compress in webp and avif. i have to cancel the compression of the
   images (which didn’t happen) manually individually and relaunch the compression
   always manually on the single images but i can’t do it on thousands of images!.
   how do i solve it? Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprobem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [tonyrobins](https://wordpress.org/support/users/tonyrobins/)
 * (@tonyrobins)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/probem/#post-18107890)
 * Hello [@gtcrea](https://wordpress.org/support/users/gtcrea/)
 * Please note that the ‘Bulk Process Now’ button in the section ‘Custom Folders’
   is only for processing images in custom folders in the /wp-content folder.
 * If you are trying to process images in the media library (Uploads folder) only,
   you should use the ‘Start Bulk Processing’ button on the top of the page.
 * All the best,
 *  Thread Starter [Gabriele Taffi](https://wordpress.org/support/users/gtcrea/)
 * (@gtcrea)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/probem/#post-18107944)
 * Ok, thanks!
 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/probem/#post-18108493)
 * Anytime.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Probem’ is closed to new replies.

 * ![](https://ps.w.org/compressx/assets/icon-256x256.png?rev=3108121)
 * [CompressX — AVIF & WebP Converter, Media Replacement](https://wordpress.org/plugins/compressx/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/compressx/#faq)
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 * 3 replies
 * 3 participants
 * Last reply from: [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/probem/#post-18108493)
 * Status: resolved