Title: Problem!
Last modified: March 2, 2020

---

# Problem!

 *  [Mehmet Ali VATANLAR](https://wordpress.org/support/users/mehmetvatanlar/)
 * (@mehmetvatanlar)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problem-265/)
 * When I disable the plugin it generates an error.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [5 Star Plugins (Rob)](https://wordpress.org/support/users/5starplugins/)
 * (@5starplugins)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problem-265/#post-12500370)
 * Hi Mehmet, I would hope you would open a support thread before leaving a 1 star
   review, to try and work out the issue. Our plugin is used and deactivated on 
   thousands of sites, and this is the first time I’ve heard of an error on deactivation.
 * It’d also be helpful if you included the error message so we could troubleshoot
   it, and try and fix any issues there may be.
 * If you’d consider revising your review once we’ve had a chance to address any
   errors I’d appreciate it.
 * Rob
 *  Plugin Author [5 Star Plugins (Rob)](https://wordpress.org/support/users/5starplugins/)
 * (@5starplugins)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-265/#post-12580865)
 * Just following up on this, happy to help you figure out your issue, and invite
   you to update your 1 star review once we solve it. Leaving a 1 star review without
   trying to solve the problem can be considered very rude by many and reflects 
   poorly.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [5 Star Plugins (Rob)](https://wordpress.org/support/users/5starplugins/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problem-265/#post-12580865)