Title: Problem accessing site
Last modified: September 19, 2022

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# Problem accessing site

 *  Resolved [dimeco](https://wordpress.org/support/users/dimeco/)
 * (@dimeco)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/problem-accessing-site/)
 * How do I find the URL I changed the access to?
 * I got a new laptop, and while I had backed up all my passwords, apparently I 
   did not back up my “fixed” access link, the one I used with defender to hide 
   the log in away from wp-admin.
 * So now I can’t log into my wordpress site…. even though I have full FTP and CPanel
   access.
 * The one I THOUGHT it was, doesn’t seem to be working, so I need some alternate
   way of getting my access back.
 * Help??

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Kris – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport13/)
 * (@wpmudevsupport13)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/problem-accessing-site/#post-16024789)
 * Hi [@dimeco](https://wordpress.org/support/users/dimeco/)
 * I hope you are doing good today.
 * If you have access to FTP or cPanel, please navigate to
    `wp-content/plugins/
   wp-defender/` and rename “wp-defender” folder to “wp-defender_” This will temporarily
   disable plugin and you will be able to see the WP default login page: `/wp-admin`
 * After you log in, rename folder back via FTP and check in Defender settings what
   was your Masking Login URL.
 * Kind Regards,
    Kris
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/problem-accessing-site/#post-16040734)
 * Hi [@dimeco](https://wordpress.org/support/users/dimeco/)
 * I hope you are doing well and safe!
 * We haven’t heard from you in a while, I’ll mark this thread as resolved.
 * Feel free to let us know if you have any additional questions or problems.
 * Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem accessing site’ is closed to new replies.

 * ![](https://ps.w.org/defender-security/assets/icon-256x256.gif?rev=3435930)
 * [Defender Security - Malware Scanner, Login Security & Firewall](https://wordpress.org/plugins/defender-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/defender-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/defender-security/)
 * [Active Topics](https://wordpress.org/support/plugin/defender-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/defender-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/defender-security/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/problem-accessing-site/#post-16040734)
 * Status: resolved