Title: Problem activating Two-Factor Authentication 2FA
Last modified: May 22, 2023

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# Problem activating Two-Factor Authentication 2FA

 *  Resolved [kabeza](https://wordpress.org/support/users/kabeza/)
 * (@kabeza)
 * [3 years ago](https://wordpress.org/support/topic/problem-activating-two-factor-authentication-2fa/)
 * Hi
 * I’m having trouble trying to activate 2FA on my site. I’ve followed all the steps
   but I keep getting the error. I’m from Argentina. The website is hosted in Spain.
   The site owner (located in Spain) also tried to activate but keeps getting the
   same error
 * ![](https://i0.wp.com/i.imgur.com/aHie5wI.jpg?ssl=1)
 * ![](https://i0.wp.com/i.imgur.com/dgiz7gb.jpg?ssl=1)
 * Is there any way to solve this?
 * I’m using Aegis on my Android phone
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [wfjanet](https://wordpress.org/support/users/wfjanet/)
 * (@wfjanet)
 * [3 years ago](https://wordpress.org/support/topic/problem-activating-two-factor-authentication-2fa/#post-16764868)
 * Hi [@kabeza](https://wordpress.org/support/users/kabeza/),
 * Thank you for reaching out.
 * Can you please try a different browser and different authenticator app like Google
   Authenticator or Microsoft Authenticator to activate 2FA?
   Let me know whether
   that works for you.
 * Thanks,
   Janet.
 *  [generosus](https://wordpress.org/support/users/generosus/)
 * (@generosus)
 * [3 years ago](https://wordpress.org/support/topic/problem-activating-two-factor-authentication-2fa/#post-16771252)
 * Hey [@kabeza](https://wordpress.org/support/users/kabeza/),
 * Try the solution provided in [this topic](https://wordpress.org/support/topic/2-fa-not-activating/).
 * Hope this helps.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem activating Two-Factor Authentication 2FA’ is closed to new replies.

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## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)
 * [authentication](https://wordpress.org/support/topic-tag/authentication/)
 * [server](https://wordpress.org/support/topic-tag/server/)
 * [time](https://wordpress.org/support/topic-tag/time/)

 * 2 replies
 * 3 participants
 * Last reply from: [generosus](https://wordpress.org/support/users/generosus/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/problem-activating-two-factor-authentication-2fa/#post-16771252)
 * Status: resolved