Title: Problem after payment
Last modified: September 23, 2020

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# Problem after payment

 *  Resolved [mkipg](https://wordpress.org/support/users/mkipg/)
 * (@mkipg)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/)
 * I have correctly installed and configured your plugin. When someone makes a payment,
   they see the money credited, but the order is registered only in the Woocommerce
   dashboard. The shopping cart is not emptied, stock availability is not decreased
   and the emails of the completed order are not sent. The plugin does not give 
   error screens, but I attach the log file and the Google Console screenshot. Can
   you help me? Thank you.
 * Log File
 * 2020-09-16T16:30:09+00:00 DEBUG <——————- ExtensionHawk Stripe Payment ( Smooth
   Shop online Streetwear, Sneakers & Bearbricks – Charge – Order #65340 ) ——————-
   >
    stdClass Object ( [id] => ch_1HS3W********************* [amount] => 188.9 [
   amount_refunded] => 0 [currency] => EUR [order_amount] => 188.90 [order_currency]
   => EUR [captured] => Captured [transaction_id] => txn_1HS3WFAwTjLII7wPDAWkbIAv[
   mode] => Test [metadata] => stdClass Object ( [order_id] => 65340 [Total Tax]
   => 0 [Total Shipping] => 9.90 [Customer IP] => ***.***.***.*** [Agent] => Mozilla/
   5.0 AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36[
   Referer] => [https://smoothitalia.com/checkout/](https://smoothitalia.com/checkout/)[
   WP customer #] => 2 [Billing Email] => *********@*********.*** [Products] => 
   Stussy x Futura Skullacon Olive Tee Limited Edition 014871 – L | )
 *  [created] => 2020-09-16 16:30:07
    [paid] => Paid [receiptemail] => *********
   @*********.*** [receiptnumber] => No Receipt Number [source_type] => visa( credit)[
   status] => succeeded [origin_time] => 2020-09-16 18:30:08 )
 * Google Console
 * [http://smoothitalia.com/console-error.jpg](http://smoothitalia.com/console-error.jpg)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-after-payment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/#post-13448674)
 * Hi [@mkipg](https://wordpress.org/support/users/mkipg/),
 * We suspect this could be a theme conflict. To analyze your site theme, please
   share the theme zip via this [link](https://www.webtoffee.com/contact/).
 *  Thread Starter [mkipg](https://wordpress.org/support/users/mkipg/)
 * (@mkipg)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/#post-13449190)
 * Done, I have sent you everything
 *  Thread Starter [mkipg](https://wordpress.org/support/users/mkipg/)
 * (@mkipg)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/#post-13462386)
 * I have created a user as requested
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/#post-13491048)
 * Hi [@mkipg](https://wordpress.org/support/users/mkipg/),
 * We have fixed it and the patch will be included in the next update release.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem after payment’ is closed to new replies.

 * ![](https://ps.w.org/payment-gateway-stripe-and-woocommerce-integration/assets/
   icon-256x256.gif?rev=3361775)
 * [Payment Gateway of Stripe for WooCommerce](https://wordpress.org/plugins/payment-gateway-stripe-and-woocommerce-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/payment-gateway-stripe-and-woocommerce-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/payment-gateway-stripe-and-woocommerce-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/payment-gateway-stripe-and-woocommerce-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/payment-gateway-stripe-and-woocommerce-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/payment-gateway-stripe-and-woocommerce-integration/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/problem-after-payment/#post-13491048)
 * Status: resolved