Title: Problem after upgrading
Last modified: August 21, 2016

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# Problem after upgrading

 *  Resolved [aerta](https://wordpress.org/support/users/aerta/)
 * (@aerta)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/problem-after-upgrading-1/)
 * Hi,
 * After updating WP I can’t access my dashboard. I get this message:
 * Fatal error: Call to undefined function wp_get_installed_translations() in /home/
   danworth/public_html/wp-includes/update.php on line 33
 * Does anyone have a solution to this for me?
 * Thanks,
 * John

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/problem-after-upgrading-1/#post-4409430)
 * Try:
    – switching to the default theme by renaming your current theme’s folder
   inside wp-content/themes and adding “-old” to the end of the folder name using
   [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application
   your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder and the
   wp-config.php & root .htaccess files – from a **fresh** download of WordPress.
   Make sure that you delete the old copies of files & folder before uploading the
   new ones.
 * – running the upgrade manually via wp-admin/upgrade.php
 *  Thread Starter [aerta](https://wordpress.org/support/users/aerta/)
 * (@aerta)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/problem-after-upgrading-1/#post-4409450)
 * Thanks, solved it by re-uploading the files.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem after upgrading’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [aerta](https://wordpress.org/support/users/aerta/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/problem-after-upgrading-1/#post-4409450)
 * Status: resolved

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