Title: Problem blocking my site loading Last modified: September 22, 2023 --- # Problem blocking my site loading * Resolved [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/) * I’ve been having this problem for two days on a site where I put your plugin and these are the logs these on the site [http://www.aspirapolvereciclonico.it](http://www.aspirapolvereciclonico.it) reports dozens of these errors: * [Fri Sep 22 06:37:06.607988 2023] [proxy_fcgi:error] [pid 9535:tid 140188885985024][ client 157.55.39.15:61600] AH01071: Got error ‘PHP message: Connection refusedPHP message: PHP Warning:  getimagesize([https://m.media-amazon.com/images/I/41px-dLb+UL._SL160_.jpg](https://m.media-amazon.com/images/I/41px-dLb+UL._SL160_.jpg)): Failed to open stream: Connection timed out in /var/www/vhosts/[aspirapolvereciclonico.it/httpdocs/wp-content/plugins/litespeed-cache/src/media.cls.php](https://wordpress.org/support/topic/problem-blocking-my-site-loading/aspirapolvereciclonico.it/httpdocs/wp-content/plugins/litespeed-cache/src/media.cls.php?output_format=md) on line 699PHP message: PHP Warning:  getimagesize([https://m.media-amazon.com/images/I/31aW-bgaJcL._SL160_.jpg](https://m.media-amazon.com/images/I/31aW-bgaJcL._SL160_.jpg)): Failed to open stream: Connection timed out in /var/www/vhosts/[aspirapolvereciclonico.it/httpdocs/wp-content/plugins/litespeed-cache/src/media.cls.php](https://wordpress.org/support/topic/problem-blocking-my-site-loading/aspirapolvereciclonico.it/httpdocs/wp-content/plugins/litespeed-cache/src/media.cls.php?output_format=md) on line 699′ * what can I do? The problem is that it doesn’t happen all the time but by browsing the site a little bit the problem comes up and the site stays loading for several minutes and sometimes it gives the error page and sometimes it loads the page, but then it becomes impossible to browse the siteThanks a lot * stefano Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/problem-blocking-my-site-loading/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-blocking-my-site-loading/page/2/?output_format=md) * [Abbas](https://wordpress.org/support/users/offermagweb/) * (@offermagweb) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17072713) * hey dude! * did you upgrade PHP version? * Maybe this plugin has a problem with another plugin * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17073217) * i use the 8.1.23 php version with fpm application * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17074333) * did you enable object cache and it shows connection test failed ? * for second issue , it’s due to you enabled `Add missing size` and your site has external image , when try to get external image, it hits timeout , add `add_filter(" litespeed_media_ignore_remote_missing_sizes", "__return_true" );` to your theme’s functions.php to bypass external images * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17075821) * Hello and thank you, I function: add missing size is disabled, should I still put that string in the function.php file? I have disabled the object cache let’s see if I solve it * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17078715) * if you disable add missing size, then no need to add it * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17078904) * ok but it is already disabled and the problem remains 🙁 * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17084325) * what’s the error message now ? * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17085825) * Always the same and the site in fact keeps “crashing” now I deactivated your plugin and it seems to work fine with no errors in the logs, but so I lose in speed since with your plugin I get great improvements in terms of performance * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17086994) * please provide the report number * you can get it in toolbox -> report -> click “send to LiteSpeed” * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17087374) * done, now * Thanks a lot * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17090868) * thanks, once you clicked button , it will generate you 8-letter string, please share me that so I can locate your report * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17092372) * Ok done now. * Report number: **IRLECECD** * Report date: **10/02/2023 05:51:24** * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17094854) * I see, it’s probably due to guest mode , do you still have that code in functions. php ? * Thread Starter [riga75](https://wordpress.org/support/users/riga75/) * (@riga75) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17095405) * Yes * Plugin Support [qtwrk](https://wordpress.org/support/users/qtwrk/) * (@qtwrk) * [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/#post-17100975) * emmm, just try it , disable guest mode, keep that code in functions.php , how will that go ? Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/problem-blocking-my-site-loading/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-blocking-my-site-loading/page/2/?output_format=md) The topic ‘Problem blocking my site loading’ is closed to new replies. * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181) * [LiteSpeed Cache](https://wordpress.org/plugins/litespeed-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/litespeed-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/litespeed-cache/) * [Active Topics](https://wordpress.org/support/plugin/litespeed-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/litespeed-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/litespeed-cache/reviews/) * 16 replies * 3 participants * Last reply from: [riga75](https://wordpress.org/support/users/riga75/) * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/problem-blocking-my-site-loading/page/2/#post-17116825) * Status: resolved