Title: Problem Cannot create folder
Last modified: August 30, 2016

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# Problem Cannot create folder

 *  [ugo sinisi](https://wordpress.org/support/users/ugo-sinisi/)
 * (@ugo-sinisi)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/)
 * Hello, I have a problem with the plugin.
    It states that the site in question
   has been moved to a new domain. Now when I try to back up, comes out of this 
   error: “Can not create folder: /web/htdocs/www.nomesito.com/home/wp-content/uploads/
   backwpup-d827d5-logs”
 * How do I solve this problem? From what was due?
 * Thanks for the support.
 * [https://wordpress.org/plugins/backwpup/](https://wordpress.org/plugins/backwpup/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502554)
 * Create it by hand with your FTP programm.
 *  Thread Starter [ugo sinisi](https://wordpress.org/support/users/ugo-sinisi/)
 * (@ugo-sinisi)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502682)
 * What should I create hand? I’m looking for a solution to solve this problem. 
   Can you help me?
 *  Thread Starter [ugo sinisi](https://wordpress.org/support/users/ugo-sinisi/)
 * (@ugo-sinisi)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502683)
 * However, the folder is already present in the FTP. How can I fix it?
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502684)
 * What for permissions did the folder have?
 *  Thread Starter [ugo sinisi](https://wordpress.org/support/users/ugo-sinisi/)
 * (@ugo-sinisi)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502686)
 * The folder permissions backwpup-d827d5-logs are 755.
 * However as I said the website before it was on another domain. It was done a 
   redirect the entire site. You may have influenced this? I can not fix it.
 * Let me know, thanks a lot for the support.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502688)
 * Pleas go to BackWPup > Settings > Tab Log and glear the filed for logs path. 
   than save. The path schuld be detected and settet up again automaticliy.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem Cannot create folder’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/problem-cannot-create-folder/#post-6502688)
 * Status: not resolved