Title: PROBLEM CHANGE E-MAIL ADMINISTRATION
Last modified: July 28, 2023

---

# PROBLEM CHANGE E-MAIL ADMINISTRATION

 *  Resolved [silvialeoni](https://wordpress.org/support/users/silvialeoni/)
 * (@silvialeoni)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/problem-change-e-mail-administration/)
 * good evening, having created the wordpress site for someone else, I need to change
   the admin email. The site tells me that it can only be changed if the owner of
   the new email confirms the change of administrator via the email that was sent
   to him. However, no emails are sent. I tried to download WP MAIL SMTP and configured
   it according to the tutorial, but when I proceed with the “email test” I get 
   this error.
 *     ```wp-block-code
       Versions:WordPress: 6.2.2WordPress MS: NoPHP: 8.2.8WP Mail SMTP: 3.8.2
   
       Params:Mailer: smtpConstants: YesErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refusedHost: localhostPort: 25SMTPSecure:sslSMTPAutoTLS:bool(false)SMTPAuth:bool(true)
   
       Server:OpenSSL: OpenSSL 1.1.1k FIPS 25 Mar 2021
   
       Debug:Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused
   
       SMTP Debug:2023-07-28 11:31:14 Connection: opening to ssl://localhost:25, timeout=300, options=array()2023-07-28 11:31:15 Connection failed. Error #2: stream_socket_client(): Unable to connect to ssl://localhost:25 (Connection refused) [/home2/dlr1974u/public_html/wp-includes/PHPMailer/SMTP.php line 388]2023-07-28 11:31:15 SMTP ERROR: Failed to connect to server: Connection refused (111)SMTP Error: Could not connect to SMTP host. Failed to connect to server
       ```
   

Viewing 1 replies (of 1 total)

 *  [David](https://wordpress.org/support/users/dpinson/)
 * (@dpinson)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/problem-change-e-mail-administration/#post-16930777)
 * Hi there [@silvialeoni](https://wordpress.org/support/users/silvialeoni/),
 * Essentially the error is saying that your site isn’t able to connect to the SMTP
   server using the credentials provided. Try changing the port to 465 in the WP
   Mail SMTP settings. You’re trying to connect to SSL, which may not be configured
   with SSL.
 * If that doesn’t correct the issue, reach out to your host. They should be able
   to help make sure you have the correct connection details for connecting to your
   SMTP account.
 * I hope that helps! Have a great day! 🙂

Viewing 1 replies (of 1 total)

The topic ‘PROBLEM CHANGE E-MAIL ADMINISTRATION’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [David](https://wordpress.org/support/users/dpinson/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/problem-change-e-mail-administration/#post-16930777)
 * Status: resolved