Title: Problem changing header image
Last modified: August 31, 2016

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# Problem changing header image

 *  [SegoviaSuz](https://wordpress.org/support/users/segoviasuz/)
 * (@segoviasuz)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-changing-header-image/)
 * Hello
    I am new to wordpress and trying to change the header image on the site
   I manage [http://www.foundationhouse.org.au](http://www.foundationhouse.org.au)
   to an image I have created myself (png file)
 * Running “medical plus child” theme
    I have been into the change header area in
   the “appearance” menu and uploaded the new image but when I save and publish 
   it does not show on the site.
 * What am I doing wrong?
    Many thanks

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-changing-header-image/#post-6928638)
 * Since that is a commercial theme, we ask that you please go to their official
   support channel, so you can get support from the people who know it best.
 * [https://goodlayers.ticksy.com/](https://goodlayers.ticksy.com/)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why it is not working properly. Other community members who may have
   faced your issue might be able to help you but your best bet is your product’s
   developer. Keep in mind we encourage you to use the official support venues, 
   as it allows the developers to be aware of issues with their code and gives back
   to the community in a more robust way.

Viewing 1 replies (of 1 total)

The topic ‘Problem changing header image’ is closed to new replies.

## Tags

 * [change header image](https://wordpress.org/support/topic-tag/change-header-image/)
 * [header image](https://wordpress.org/support/topic-tag/header-image/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/problem-changing-header-image/#post-6928638)
 * Status: not resolved

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