Title: Problem Connect to WordPress RestAPI Last modified: November 29, 2020 --- # Problem Connect to WordPress RestAPI * Resolved [swingerstaboo](https://wordpress.org/support/users/illatooscuro/) * (@illatooscuro) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/) * I’m unsing centos 8 – php 7.4 updated to the last release. * I’ve update the plugin and i receive first an error on php-math and was installed and resolved. Now i receive a Problem Connect to WordPress RestAPI. * I’ve disabled caching plugin, i’ve tried also do disable firewall but the problem is persistent. I’ve update permalinks everytime i made a change and cleared cache. * The same happened on another website i manage. Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/page/2/?output_format=md) * [skitpappa121](https://wordpress.org/support/users/skitpappa121/) * (@skitpappa121) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13721696) * I’m having this error too, after updating to version 13.0.2. My other website runs version 12.6.13, and doesn’t have any issues with connecting to WP RestAPI. * Plugin Author [VeronaLabs](https://wordpress.org/support/users/veronalabs/) * (@veronalabs) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13721735) * Hi, * Thank you for choosing our plugin. * Please check out this ticket: [https://wordpress.org/support/topic/error-occurred-while-updating-wp-statistics-v13-0/](https://wordpress.org/support/topic/error-occurred-while-updating-wp-statistics-v13-0/) * If you face another problem, please let us know and send us the error. * Have a safe and nice weekend. * Best, * [elesouef](https://wordpress.org/support/users/elesouef/) * (@elesouef) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13721789) * Hi. * Just updated to 13.0.2. Facing the same issue “Problem Connect to WordPress RestAPI.” * Another website using 12.6.13 is ok. * Thanks for your help. * [muhammadelashri](https://wordpress.org/support/users/muhammadelashri/) * (@muhammadelashri) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13721814) * I just upgraded now and got the error * “Problem Connect to WordPress RestAPI.” * and the ticked the plugin support referred to does not have anything to do with this problem and do not solve it. * [dbeee](https://wordpress.org/support/users/dbeee/) * (@dbeee) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722154) * Also have this problem and the post suggestion has nothing to do with my error either! * Thread Starter [swingerstaboo](https://wordpress.org/support/users/illatooscuro/) * (@illatooscuro) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722311) * [@veronalabs](https://wordpress.org/support/users/veronalabs/) the problem you linked has nothing to do wih our problem. * I’ve tested on another VPS (Centos 7 + php 7.4) after upgrade i receive the same prolem * This is the screen of statistics.. * [https://ibb.co/3ycNNRr](https://ibb.co/3ycNNRr) * Just to let you also know.. if in the website is not present the php-bcmath the website is unreachable and brings everything down. * Feel free to contact me to have admin access to a testing website where you can check yourself the problem. * [Anax](https://wordpress.org/support/users/pournaras/) * (@pournaras) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722475) * It’s the adblocker * [Serge](https://wordpress.org/support/users/serge-wp/) * (@serge-wp) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722672) * Yep, you’re right Anax. Once I allow all “tracking + ads” on Brave (=my browser), Wp-Statistics (v 13.0.2) works fine. Seems silly though that I should need to allow myself to be tracked, just because I want to know visitor numbers to my own website. I hasten to add that this is possibly more of a “Brave” issue than one of WP-statistics, but it’d be nice to bring back the previous WP-statistics behaviour which worked fine with tracking and ads blocked while never interfering with the “Powerfull (sic) SMS solution for WordPress” ad. * [elesouef](https://wordpress.org/support/users/elesouef/) * (@elesouef) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722692) * So silly… * [Owosso Harpist](https://wordpress.org/support/users/owosso-harpist/) * (@owosso-harpist) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13722930) * That’s the problem! The Adblocker! Disable the Adblocker on your browser and the plugin will function like normal! * Thread Starter [swingerstaboo](https://wordpress.org/support/users/illatooscuro/) * (@illatooscuro) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13723082) * I don’t have Adblock on firefox and the problem persists. * Actually i reverted to the old version waiting for an official response from the support. (Disabling an ad blocker is not a solution, is a workaround even if it works) * [skitpappa121](https://wordpress.org/support/users/skitpappa121/) * (@skitpappa121) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13723106) * If Adblocker is a problem in this new version of WP statistics, then Adblocker is NOT the problem! * [egitimaskinayonetim](https://wordpress.org/support/users/egitimaskinayonetim/) * (@egitimaskinayonetim) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13724030) * I turned off adblocker, now it is working. Turn it off and clean the cache. But i don’t think the adlocker is a real problem for it. But worked 🙂 * Plugin Author [VeronaLabs](https://wordpress.org/support/users/veronalabs/) * (@veronalabs) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13724197) * Hi, * Thank you for using our plugin and we are really sorry about this. * We are working hard to fix the issues and release a new version today. For now, the temporary solution is disabling Adblocker as some of you mentioned. * Again, we apologize for any inconvenience this may have caused. * Thanks for your patience and understanding. * Best, * [studentsaver](https://wordpress.org/support/users/studentsaver/) * (@studentsaver) * [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/#post-13725401) * thanks Anax * It’s the adblocker the problem .. Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/page/2/?output_format=md) The topic ‘Problem Connect to WordPress RestAPI’ is closed to new replies. * ![](https://ps.w.org/wp-statistics/assets/icon.svg?rev=3081064) * [WP Statistics – Simple, privacy-friendly Google Analytics alternative](https://wordpress.org/plugins/wp-statistics/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-statistics/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-statistics/) * [Active Topics](https://wordpress.org/support/plugin/wp-statistics/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-statistics/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-statistics/reviews/) * 22 replies * 13 participants * Last reply from: [VeronaLabs](https://wordpress.org/support/users/veronalabs/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/problem-connect-to-wordpress-restapi/page/2/#post-13734194) * Status: resolved