Title: Problem connecting with WORDPRESS
Last modified: March 3, 2021

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# Problem connecting with WORDPRESS

 *  Resolved [akiraanastasia](https://wordpress.org/support/users/akiraanastasia/)
 * (@akiraanastasia)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/)
 * There seems to be a problem with your connection to WordPress.com. If the problem
   persists, try reconnecting.
 * So I tried 10 times already, and I still get this same error. Please Help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-connecting-with-wordpress%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13337993)
 * Hi there,
 * Can you tell us your site’s URL? Then we can check for any issues on our end.
 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13344710)
 * It appears that XML-RPC is disabled on that site: when I try to view the page
   at [https://globaltechgadgets.com/xmlrpc.php](https://globaltechgadgets.com/xmlrpc.php),
   I just get redirected to the home page, and that shouldn’t happen.
 * Jetpack uses XML-RPC to communicate with your site, so if that is disabled or
   access to it is being restricted, Jetpack won’t work.
 * Please contact your hosting provider and make sure they haven’t disabled that.
   Also check for any security plugins on your site that might be blocking and restricting
   access.
 * You can find more information here:
 * [https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php](https://jetpack.com/support/getting-started-with-jetpack/fixing-jetpack-connection-issues/#check-xmlrpc-php)
 *  Thread Starter [akiraanastasia](https://wordpress.org/support/users/akiraanastasia/)
 * (@akiraanastasia)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13349684)
 * We have to update jetpack IP adress and allow them in XMLRPC. Please tell the
   IPs again so we can update it.
 *  Plugin Support [darnelldibbles](https://wordpress.org/support/users/darnelldibbles/)
 * (@darnelldibbles)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13351949)
 * Hey there,
 * You can find the list of IPs here:
 * [https://jetpack.com/support/hosting-faq/](https://jetpack.com/support/hosting-faq/)
 * Thanks!
 *  Thread Starter [akiraanastasia](https://wordpress.org/support/users/akiraanastasia/)
 * (@akiraanastasia)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13353813)
 * So, we updated the IPs, still we saw the same error in dashboard. May be this
   is due to new Jetpack update? Because everything was working before since 2 years
   even we had disabled XMLRPC and allowed only those IPs.
 *  Plugin Support [KokkieH](https://wordpress.org/support/users/kokkieh/)
 * (@kokkieh)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13354761)
 * Your hosting setup is not allowing Jetpack to communicate with your site, so 
   this is something that can only be fixed on your hosting provider’s end.
 * A Jetpack update cannot cause this, as it has nothing to do with the plugin itself.
   If there was a change that caused this, that change happened at your hosting 
   provider.
 *  Thread Starter [akiraanastasia](https://wordpress.org/support/users/akiraanastasia/)
 * (@akiraanastasia)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13360891)
 * I am searching the cause. Please wait.
 *  Thread Starter [akiraanastasia](https://wordpress.org/support/users/akiraanastasia/)
 * (@akiraanastasia)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13376345)
 * UPDATE: Problem is automatically solved. We didn’t find exact solution. May be
   it was bug in the update.
 *  Plugin Support [fresatomica](https://wordpress.org/support/users/fresatomica/)
 * (@fresatomica)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13376710)
 * Thanks for letting us know that everything works correctly now.
    I’ll mark this
   thread as resolved. If you experience any other issue, feel free to open a new
   one.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Problem connecting with WORDPRESS’ is closed to new replies.

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 * 9 replies
 * 4 participants
 * Last reply from: [fresatomica](https://wordpress.org/support/users/fresatomica/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/problem-connecting-with-wordpress/#post-13376710)
 * Status: resolved