Title: Problem during payment
Last modified: February 7, 2020

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# Problem during payment

 *  [sebing83](https://wordpress.org/support/users/sebing83/)
 * (@sebing83)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-during-payment/)
 * Hi, its a week i have an issue with your plugin. When clients try to make a payment
   via your plugin, when they click on “place order” they get the follwing error:“
   There was a problem during payment; plese try again later
 * I’ve tried to debug the problem on the console but nothing to get.
 * Can u please help me understand what could the problem is? Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-during-payment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [sebing83](https://wordpress.org/support/users/sebing83/)
 * (@sebing83)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-during-payment/#post-12411159)
 * In the wc-log i just see the follwing text: Generating payment form for order
   ++++
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/problem-during-payment/#post-12450439)
 * Hello there,
 * I hope you’re doing well 🙂
 * I tried to access to your site in order to see the problem but seems your site
   banned me. See the following [link](https://prnt.sc/r41vq4)
 * I need to try to complete the payment in order to see if I can reproduce the 
   error.
 * Maybe there is a communication problem between your site and Stripe and for this
   reason the payment is not done.
 * Have a good day.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem during payment’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/yith-woocommerce-stripe_8e8682.svg)
 * [YITH WooCommerce Stripe](https://wordpress.org/plugins/yith-woocommerce-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-stripe/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/problem-during-payment/#post-12450439)
 * Status: not resolved