Title: Problem enabling ad Last modified: August 22, 2016 --- # Problem enabling ad * Resolved [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/) * I believe they have a problem of incorrect settings. 90% of the ads to enable me get here: admin.php?page=awpcp-listings&filterby=awaiting-approval&filter= 1&id=664&action=enable I well I enable these ads: no problem! Everything ok! * Few ads arrive here: admin.php?page=awpcp-listings&filterby=unpaid&filter=1& id=664 Why? To enable I have to click two options that I do not understand what they do. The system tells me: “You need to verify the email address used as the contact email address for this Ad. The Ad will remain in a disabled status until you verify you address. A verification email has been sent to you.” * I do not understand! * On my website ads are not paying. It ‘s free! * Users can not change e mail! Only registered users can post ads. The recording is controlled by: BuddyPress version: 2.1.1 * Very important: i have noticed that on this web page we talk (admin.php?page= awpcp-listings&filterby=unpaid&filter=1&id=664)There are certainly other two types of ads (I am very sure of that): 1) Ads that users are entering at this time (these ads go away when you click on the button “END”) 2) Ads that you have forgotten to click the button “END” are always here. * I ask because when user forgets press button “END” ad stays here? I still wonder why when user forgets press button “END” plugin AWPCP writes: You need to verify the email address used as the contact email address for this Ad. The Ad will remain in a disabled status until you verify you address. A verification email has been sent to you. ? * Thanks! AWPCP is a wonderful plugin! * [https://wordpress.org/plugins/another-wordpress-classifieds-plugin/](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/) Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549536) * Hi Cristian, * Can you tell me if you are using fee plans (that have a price of 0.00) or have you disabled payments altogether here? * If you have disabled payments, you should NOT be seeing ads that haven’t “paid” so I suspect you are using fee plans with 0.00. Is that correct? * Also, it sounds like you have “Allow ads to be verified by email” activated under Classifieds->Settings, Ad/Listing tab. Is that correct as well? * Do you want your users to activate their ads by clicking on a link in email or not? If you don’t, you should disable this feature and I believe that will fix part of the issue here. * Let me know so I can try to answer the questions better. * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549567) * I have disabled payments. I have not fee plans. * I do not see “Allow ads to be verified by email” in Classifieds->Settings, Ad/ Listing tab.Where is it? * Here screenshots from page Classifieds->Settings, Ad/Listing tab: 1 [http://imageshack.com/a/img673/3518/69CiG1.jpg](http://imageshack.com/a/img673/3518/69CiG1.jpg) 2 [http://imageshack.com/a/img673/7217/GC6pfx.jpg](http://imageshack.com/a/img673/7217/GC6pfx.jpg) 3 [http://imageshack.com/a/img674/3824/w9IAtr.jpg](http://imageshack.com/a/img674/3824/w9IAtr.jpg) 4 [http://imageshack.com/a/img661/2706/tqLwaG.jpg](http://imageshack.com/a/img661/2706/tqLwaG.jpg) 5 [http://imageshack.com/a/img674/8020/xPhWbv.jpg](http://imageshack.com/a/img674/8020/xPhWbv.jpg) 6 [http://imageshack.com/a/img673/3061/519uTq.jpg](http://imageshack.com/a/img673/3061/519uTq.jpg) * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549645) * Hi Cristian, * Contact me here and let’s work this out offline. [http://awpcp.com/contact/](http://awpcp.com/contact/) * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549665) * ok * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 6 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549703) * OK, we’re looking into it. We’ll continue the conversation in email. * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 5 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549754) * Ads come to the wrong place when user click “END”. I agree that it is user error. When I mark paid and verified, awpcp me this message”You need to verify the email address used as the contact email address for this Ad. The Ad will remain in a disabled status until you verify you address. A verification email has been sent to you.” why? The system also does not send any email… * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 5 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549756) * Hi Cristian, * For new issues, please post in a new thread in the future. * Do you have the setting turned on under Classifieds->Settings, Ad/Listing tab:“ Enable email verification for new Ads”. If you do, that’s why users are seeing that email. * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 5 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549759) * I’m sorry! I continue to write here? I have not in Classifieds-> Settings, Ad/ Listing tab: setting: “Enable email verification for new Ads” I have setting turned: * Ad Posted An email will be sent when an Ad is posted. Ad Enabled Notify Ad owner when the Ad is enabled. Ad Renew An email will be sent to remind the user to Renew the Ad when the Ad is about to expire. Ad Expired An email will be sent when the Ad expires. * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 5 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549760) * Hi Cristian, * Contact me here and provide a link to this thread and we’ll continue the discussion offline: [http://awpcp.com/contact/](http://awpcp.com/contact/) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Problem enabling ad’ is closed to new replies. * ![](https://ps.w.org/another-wordpress-classifieds-plugin/assets/icon-256x256. png?rev=2944356) * [AWP Classifieds](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/) * [Frequently Asked Questions](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/#faq) * [Support Threads](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/) * [Active Topics](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/reviews/) ## Tags * [email](https://wordpress.org/support/topic-tag/email/) * [verify](https://wordpress.org/support/topic-tag/verify/) * 9 replies * 2 participants * Last reply from: [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/problem-enabling-ad/#post-5549760) * Status: resolved