Title: Problem etiquette creation Last modified: October 8, 2024 --- # Problem etiquette creation * [strotch](https://wordpress.org/support/users/strotch/) * (@strotch) * [1 year, 8 months ago](https://wordpress.org/support/topic/problem-etiquette-creation/) * We have a problem with the “etiquette” creation for an order, we have this error message showing: * Can you help us? * **Fatal error**: Uncaught Exception: Invalid value () for type, possible values are: basicInsurance, additionalInsurance. in **/home/XXXX/wp-content/plugins/ bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost/Order/Box/Option/ Insured.php** on line **67** * Call stack: 1. `Bpost\B\B\O\B\O\Insured::setType()` wp-content/plugins/bpost-shipping/vendor/ antidot-be/bpost-api-library/src/Bpost/Order/Box/Option/Insured.php:130 2. `Bpost\B\B\O\B\O\Insured::__construct()` wp-content/plugins/bpost-shipping/ vendor/antidot-be/bpost-api-library/src/Bpost/Order/Box/Option/Insured.php: 179 3. `Bpost\B\B\O\B\O\Insured::createFromXML()` 4. `call_user_func()` wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost- api-library/src/Bpost/Order/Box/National.php:289 5. `Bpost\B\B\O\B\National::getOptionFromOptionData()` wp-content/plugins/bpost- shipping/vendor/antidot-be/bpost-api-library/src/Bpost/Order/Box/National.php: 248 6. `Bpost\B\B\O\B\National::createFromXML()` wp-content/plugins/bpost-shipping/ vendor/antidot-be/bpost-api-library/src/Bpost/Order/Box/AtHome.php:157 7. `Bpost\B\B\O\B\AtHome::createFromXML()` 8. `call_user_func()` wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost- api-library/src/Bpost/Order/Box.php:252 9. `Bpost\B\B\O\Box::createFromXML()` wp-content/plugins/bpost-shipping/vendor/ antidot-be/bpost-api-library/src/Bpost/Order.php:264 10. `Bpost\B\B\Order::createFromXML()` wp-content/plugins/bpost-shipping/vendor/ antidot-be/bpost-api-library/src/Bpost.php:427 11. `Bpost\BpostApiClient\Bpost::fetchOrder()` wp-content/plugins/bpost-shipping/ classes/api/class-wc-bpost-shipping-api-label.php:107 12. `WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_barcodes()` wp-content/ plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php:128 13. `WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_already_printed_labels()` wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label. php:49 14. `WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label::get_label()` wp-content/ plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label-retriever. php:62 15. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_label_as_file()` wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label- attachment.php:50 16. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::create_attachment()` wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label- attachment.php:93 17. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Attachment::get_url()` wp- content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label- retriever.php:116 18. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_label_attachment_url()` wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label- retriever.php:93 19. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Retriever::get_labels_contents()` wp-content/plugins/bpost-shipping/classes/label/class-wc-bpost-shipping-label- controller.php:85 20. `WC_BPost_Shipping\Label\WC_BPost_Shipping_Label_Controller::load_template()` wp-content/plugins/bpost-shipping/classes/class-wc-bpost-shipping-hooks.php: 333 21. `WC_BPost_Shipping_Hooks::bpost_virtual_page_label()` wp-includes/class-wp- hook.php:324 22. `WP_Hook::apply_filters()` wp-includes/class-wp-hook.php:348 23. `WP_Hook::do_action()` wp-includes/plugin.php:517 24. `do_action()` wp-content/plugins/woocommerce/src/Internal/Utilities/LegacyRestApiStub. php:162 25. `Automattic\W\I\U\LegacyRestApiStub::maybe_process_wc_api_query_var()` wp-content/ plugins/woocommerce/src/Internal/Utilities/LegacyRestApiStub.php:91 26. `Automattic\W\I\U\LegacyRestApiStub::parse_legacy_rest_api_request()` 27. `call_user_func_array()` wp-content/plugins/woocommerce/src/Internal/Traits/ AccessiblePrivateMethods.php:178 28. `Automattic\W\I\U\LegacyRestApiStub::__callStatic()` wp-includes/class-wp-hook. php:324 29. `WP_Hook::apply_filters()` wp-includes/class-wp-hook.php:348 30. `WP_Hook::do_action()` wp-includes/plugin.php:565 31. `do_action_ref_array()` wp-includes/class-wp.php:418 32. `WP::parse_request()` wp-includes/class-wp.php:813 33. `WP::main()` wp-includes/functions.php:1336 34. `wp()` wp-blog-header.php:16 35. `require()` index.php:17 Viewing 1 replies (of 1 total) * Plugin Author [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/) * (@bpost_shipping) * [1 year, 8 months ago](https://wordpress.org/support/topic/problem-etiquette-creation/#post-18061454) * Dear, * Thank you for your message. * To be able analyse the issue in detail, can you send us your findings by mail to our mailbox : [esolutions@bpost.be](https://wordpress.org/support/topic/problem-etiquette-creation/esolutions@bpost.be?output_format=md)? * If possible do you shave some screenshots of the error on the website? * Regards, * Bpost esolutions team Viewing 1 replies (of 1 total) The topic ‘Problem etiquette creation’ is closed to new replies. * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936) * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/) * [Support Threads](https://wordpress.org/support/plugin/bpost-shipping/) * [Active Topics](https://wordpress.org/support/plugin/bpost-shipping/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bpost-shipping/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bpost-shipping/reviews/) * 1 reply * 2 participants * Last reply from: [bpost_shipping](https://wordpress.org/support/users/bpost_shipping/) * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/problem-etiquette-creation/#post-18061454) * Status: not resolved