Title: problem generating invoice
Last modified: October 3, 2025

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# problem generating invoice

 *  [badnfx](https://wordpress.org/support/users/badnfx/)
 * (@badnfx)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/problem-generating-invoice/)
 * Hello, I’m experiencing issues with your plugin. For the past few days, when 
   I generate invoices, the first time I do it, it doesn’t generate correctly.
 * [factura-20862.pdf](https://drive.google.com/file/d/1-fi2sqiS5VeM77s3X0iDmw04pcbkn5A3/view?usp=sharing)
 * If I delete it and generate it again, it works correctly.
 * [factura-T-0160-2025.pdf](https://drive.google.com/file/d/18_7roxzmlwE3Di-NSOnXdLueNgxC6cWW/view?usp=sharing)
 * As you can see, it also changes the file names — in one case it uses the order
   number, and in the other it uses the invoice number.
 * How can I fix this? This didn’t happen before.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-generating-invoice%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Mohamad](https://wordpress.org/support/users/mohamadntr/)
 * (@mohamadntr)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/problem-generating-invoice/#post-18666712)
 * Hi [@badnfx](https://wordpress.org/support/users/badnfx/),
 * Are you using any caching plugin? If so, can you temporarily deactivate them 
   and try creating a document again?

Viewing 1 replies (of 1 total)

The topic ‘problem generating invoice’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mohamad](https://wordpress.org/support/users/mohamadntr/)
 * Last activity: [8 months, 1 week ago](https://wordpress.org/support/topic/problem-generating-invoice/#post-18666712)
 * Status: not resolved