Title: problem importing
Last modified: May 26, 2022

---

# problem importing

 *  Resolved [ilfriz80](https://wordpress.org/support/users/ilfriz80/)
 * (@ilfriz80)
 * [4 years ago](https://wordpress.org/support/topic/problem-importing-2/)
 * I am importing my complete database (small part works good). I don’t understand
   why it imports the first 300 articles and then it stops and doesn’t go on. There
   appears to be no errors in the logs.
    the website is misterbilliard.com
 * I would like to buy your plugin, to program the importatin, but before I would
   like it works on time
 * I can give you my csv file and log
 * thank you in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-importing-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years ago](https://wordpress.org/support/topic/problem-importing-2/#post-15690299)
 * Hi [@ilfriz80](https://wordpress.org/support/users/ilfriz80/),
 * Thank you for reaching out to us
 * The issue you are facing might be because the server time out during import. 
   Please try reducing the import batch count and increasing the timeout value in
   the plugin settings and check if the issue is resolved or not. By default the
   import batch count value will be 10, please try setting a lesser value and try.

Viewing 1 replies (of 1 total)

The topic ‘problem importing’ is closed to new replies.

 * ![](https://ps.w.org/product-import-export-for-woo/assets/icon-256x256.gif?rev
   =3122891)
 * [Product Import Export for WooCommerce - Import Export Product CSV Suite](https://wordpress.org/plugins/product-import-export-for-woo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-import-export-for-woo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/product-import-export-for-woo/)
 * [Active Topics](https://wordpress.org/support/plugin/product-import-export-for-woo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-import-export-for-woo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-import-export-for-woo/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/problem-importing-2/#post-15690299)
 * Status: resolved