Title: Problem importing file containing HTML code in some fields Last modified: July 15, 2022 --- # Problem importing file containing HTML code in some fields * Resolved [lbnn](https://wordpress.org/support/users/lbnn/) * (@lbnn) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/) * Hello, * I have several fields in BuddyPress that contain some HTML code inside. When I fill the field manually in the website there is no problem. * I tried to export the field and everything is okay. * But now if I want to create a user with the same value, I get the following error: Problem uploading file to import. Error details: ‘You do not have permission to upload this type of file.’ * If I remove this field and the value contained in it, it works… * How can I import users with such types of fields ? * Here is an example of the value contained in the field : `Brian Kitchen` * When I export it the value is a bit different : `"Anne BONIN"` * I tried both and it fails every time. * Please, found me a solution, I have 3 fields for each user that contain such values. * Thank you for your help. * Wordpress version : 6.0.1 BuddyPress version : 10.3.0 Theme : BuddyX 4.3.9 Website URL : Private website closed for public people - This topic was modified 3 years, 11 months ago by [lbnn](https://wordpress.org/support/users/lbnn/). - This topic was modified 3 years, 11 months ago by [lbnn](https://wordpress.org/support/users/lbnn/). Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827352) * [@lbnn](https://wordpress.org/support/users/lbnn/), * I am not sure about your problem. The problem is the ” that appears or that the string changes and contains value from another user? * Thread Starter [lbnn](https://wordpress.org/support/users/lbnn/) * (@lbnn) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827380) * Hello [@carazo](https://wordpress.org/support/users/carazo/), * Thank you for paying attention to my question. * The problem is that it seems that I can’t import a user with a field containing some HTML code. * The field is supposed to contain an HTML link, but no matter what the link is referring to, I got an error when trying to upload. * I’m not teaching you anything if I told you that a link in HTML can be written like this : `Test` * I need this value in a field but can’t import it, it fails every time I try. * So I try to insert it manually in my website and export it to see where I’m mistaken and got this result in the exported file : `"Test "` * And when I try to import with the same value it also failed and if I remove it from the file, the file is well imported so I think there is something wrong somewhere. * Is it more clear ? * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827403) * Could you tell me which error appears? * HTML code can contain malicious code so surely the problem comes from there. * Thread Starter [lbnn](https://wordpress.org/support/users/lbnn/) * (@lbnn) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827419) * [@carazo](https://wordpress.org/support/users/carazo/) * Yes, of course but since you need to be admin to run the tool and that it’s a private website for private use, it would be great to be able to do that. * I get this error : Problem uploading file to import. Error details: ‘You do not have permission to upload this type of file.’ * If I remove the field of the .csv file, it works… * Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/) * (@carazo) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827439) * [@lbnn](https://wordpress.org/support/users/lbnn/), * This is not a problem created by this plugin. * This error is thrown out of this plugin. Something checks some security issue and raise this error, stopping this plugin. * Check if you have some security plugin activated and also, include this directive in wp-config.php: define(‘ALLOW_UNFILTERED_UPLOADS’, true); * Anyway, remember: this is a free plugin, I work for free in it for hours and I give free support asap, but I cannot attend to personal problems (more in this case that the problem comes from another part of your site). * Thread Starter [lbnn](https://wordpress.org/support/users/lbnn/) * (@lbnn) * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827648) * [@carazo](https://wordpress.org/support/users/carazo/) * Yes of course I fully understand. * I already tried to add this code in wp-config.php but doesn’t change anything:/ * I’m not sure because when I add it manually in the profile field directly in the website, it works, it’s only during the import part that it fails. * I think it’s a problem related to ” characters. * I succeeded to create a user with this in the file `"Test"` * ” * Then I need to update database to remove the ” manually, it’s really not the best practice but it works, if you have an other idea, don’t hesitate 😉 - This reply was modified 3 years, 11 months ago by [lbnn](https://wordpress.org/support/users/lbnn/). - This reply was modified 3 years, 11 months ago by [lbnn](https://wordpress.org/support/users/lbnn/). Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Problem importing file containing HTML code in some fields’ is closed to new replies. * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png? rev=1174343) * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/) * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq) * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/) * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/) * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/reviews/) * 6 replies * 2 participants * Last reply from: [lbnn](https://wordpress.org/support/users/lbnn/) * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-file-containing-some-html-code-in-some-fields/#post-15827648) * Status: resolved