Title: Problem Importing XML File into WordPress.com
Last modified: August 19, 2016

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# Problem Importing XML File into WordPress.com

 *  [streetcarchronicles](https://wordpress.org/support/users/streetcarchronicles/)
 * (@streetcarchronicles)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/)
 * Hello All,
 * I’m helping a friend switch from a self-hosted WordPress blog to WordPress.com.
   I imported the XML file into the wordpress.com account and got an email saying
   that the import was successful. When I looked at the new blog, I noticed that
   it’s missing posts from January of this year onwards.
 * From the dashboard, I see that the self-hosted blog has 2,757 published posts
   but the new blog has 2,636 published posts. I’ve had a look at the XML file to
   see about chopping it into the smaller pieces, but I couldn’t find some of the
   posts that are missing.
 * I contacted the support at wordpress.com and they wrote back, “As we only support
   blogs hosted here at WordPress.com, all issues with the new blog–including the
   importing of the file–must be taken to the WordPress.org support community.” 
   So here I am.
 * Has anyone else experienced something similar? If so, how did you get around 
   it?
 * Any help with this would be greatly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556767)
 * I think their support department go confused. Just reply to them and make sure
   that they understand you are going from a self-hosted wordpress.org blog to a
   wordpress.com blog.
 *  Thread Starter [streetcarchronicles](https://wordpress.org/support/users/streetcarchronicles/)
 * (@streetcarchronicles)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556839)
 * Hi Mac,
 * Thanks for the response.
 * When I check the XML file, it doesn’t contain the latest pots. It only goes up
   to January of this year. Surely that’s a self-hosted blog issue?
 *  [@mercime](https://wordpress.org/support/users/mercime/)
 * (@mercime)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556842)
 * Make another Tools > Export XML from the old blog and re-import in WordPress.
   com blog. Sometimes, you have to re-import XML more than once. No worries, all
   posts which are already in WP.com blog won’t be affected – you’ll just get a 
   message that the post and attachments are already there.
 *  Thread Starter [streetcarchronicles](https://wordpress.org/support/users/streetcarchronicles/)
 * (@streetcarchronicles)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556918)
 * Thanks mercime. I will try that this morning. Hopefully it works this time!
 *  Thread Starter [streetcarchronicles](https://wordpress.org/support/users/streetcarchronicles/)
 * (@streetcarchronicles)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556938)
 * Tried the import again, it didn’t work. Got an email from WP:
 * “We are sorry, but there was an error while performing your blog import.
    Please
   [contact support](http://support.wordpress.com/contact), and we’ll get everything
   fixed.”
 * I contacted them at the indicated link but have not yet had a reply.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem Importing XML File into WordPress.com’ is closed to new replies.

## Tags

 * [xml](https://wordpress.org/support/topic-tag/xml/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [streetcarchronicles](https://wordpress.org/support/users/streetcarchronicles/)
 * Last activity: [15 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-xml-file-into-wordpresscom/#post-1556938)
 * Status: not resolved

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