problem in delet data

  • duckbros

    (@duckbros)


    4 years ago

    I would like to delete WooCommerce data in my site, However when i use file manager to find the ‘wp-config.php’ and type'(‘WC_REMOVE_ALL_DATA’, ture )’, suddently my back site got sometihg wrong. Everything showed up ‘There is a major problem with this site. Please check your webmaster email inbox for instructions.’

    Please help me to slove my problem.

    Thanks,

    Weis Chen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years ago

    Did you mistype here? “ture” should be “true”.

    The line should be

    define('WC_REMOVE_ALL_DATA', true);

    Is that what you typed?

    If so, I recommend asking at https://ww.wp.xz.cn/support/plugin/woocommerce/#new-post so the plugin’s developers and support community can help you with this.

    Thread Starter duckbros

    (@duckbros)

    4 years ago

    Hi,

    Thanks for the reply,
    I can sure i was not mistype , I worte the line define(‘WC_REMOVE_ALL_DATA’, true);
    but somethings is going wrong

    I use filezilla to delet what i was typing “define(‘WC_REMOVE_ALL_DATA’, true);” but it did not going well in my back-site.

    Please help me to fix the problem.

    thanks,
    Weis Chen

    • This reply was modified 4 years ago by duckbros.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years ago

    Your site is up, at least from the front. Remove that line from your wp-config.php entirely, then I recommend asking at https://ww.wp.xz.cn/support/plugin/woocommerce/#new-post so the plugin’s developers and support community can help you with this.

Viewing 3 replies - 1 through 3 (of 3 total)

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