Title: Problem installing
Last modified: August 21, 2016

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# Problem installing

 *  Resolved [Aleph22](https://wordpress.org/support/users/aleph22/)
 * (@aleph22)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/problem-installing-13/)
 * Hi All,
 * I have a couple of problems with the plugin, here is the story:
 * I had the plugin installed, but ran out of server space on my site while making
   a backup and aborted it in the middle of the process. Next I deactivated and 
   deleted the plugin.
    In my cpanel however i still see that my site uses about
   122MB more then what my site should be using (which is roughly that size) so 
   my guess is that somewhere these 122MB should be stored, i can not however find
   these files anywhere, and my server guy tells me the tmp folder in which they
   are supposed to be stored is emptied every 24h. The 24h have passed by now, and
   the surplus of filesize is still there…
 * Then also when i try to reinstall the plugin i get the error:
 * Can not copy file *********/wp-content/plugins/backwpup/sdk/OpenCloud/OpenCloud/
   Base/Exceptions/ImageError.php
 * then however i go to the pluginpage and the plugin is there, i activate it, and
   then click on new job, and get the following error:
 * Warning: require(********/wp-content/plugins/backwpup/inc/../sdk/OpenCloud/php-
   opencloud.php) [function.require]: failed to open stream: No such file or directory
   in /********/wp-content/plugins/backwpup/inc/class-destination-rsc.php on line
   10
 * Fatal error: require() [function.require]: Failed opening required ‘********/
   wp-content/plugins/backwpup/inc/../sdk/OpenCloud/php-opencloud.php’ (include_path
   =’.:/usr/lib/php:/usr/local/lib/php:/********/wp-content/plugins/backwpup/sdk/
   PEAR/’) in /********/wp-content/plugins/backwpup/inc/class-destination-rsc.php
   on line 10
 * If anybody got a solution where this 122MB went, and how to get the plugin back
   up I ‘d really appreciate it,
 * A.
 * [http://wordpress.org/plugins/backwpup/](http://wordpress.org/plugins/backwpup/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problem-installing-13/#post-4245017)
 * Can you please test it with the beta. For see where the 122MB is i must have 
   a look at your system. Mail me to d dot huesken at inpsyde dot com
 *  Thread Starter [Aleph22](https://wordpress.org/support/users/aleph22/)
 * (@aleph22)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problem-installing-13/#post-4245023)
 * Dear Daniel,
 * Thanks for your reply. I just got the plugin working again. The extra 122MB magically
   dissapeared from my domain some days later. (dont know exact, didnt check it 
   dailY) When they were gone i installed your plugin again, just ran it and it 
   works like a charm again. I guess some old files still messing around there no?
 * A
 *  [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problem-installing-13/#post-4245024)
 * Hello Aleph22, that is good news. If your issue is resolved could you mark this
   support thread as resolved.
 * Kind regards
 *  Thread Starter [Aleph22](https://wordpress.org/support/users/aleph22/)
 * (@aleph22)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/problem-installing-13/#post-4245025)
 * K.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem installing’ is closed to new replies.

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## Tags

 * [disk space](https://wordpress.org/support/topic-tag/disk-space/)
 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [Aleph22](https://wordpress.org/support/users/aleph22/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/problem-installing-13/#post-4245025)
 * Status: resolved