Title: Problem Installing Downloaded Gravity Forms
Last modified: September 30, 2017

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# Problem Installing Downloaded Gravity Forms

 *  [Dovberman](https://wordpress.org/support/users/dovberman/)
 * (@dovberman)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/problem-installing-downloaded-gravity-forms/)
 * To begin installing Gravity Forms, you will first need to download the plugin
   zip file. To do so, access the Gravity Forms download page, and click the big
   orange button to start your download. Be sure to save the plugin zip file in 
   a safe place, as you will need it later.
    Next, log into your WordPress admin
   dashboard. getting-started-2Once logged in, hover over Plugins and click Add 
   New.
 * getting-started-3On the top of the page, click the Upload Plugin button.
 * I did all of the above.
    Clicking the Upload Plugin button did nothing. The Browse
   button did not appear.
 * getting-started-4You should now be prompted with a Browse button. Click it and
   locate the zip file you downloaded earlier. Then click Install Now.
 * Pleas help,
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-installing-downloaded-gravity-forms%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 8 months ago](https://wordpress.org/support/topic/problem-installing-downloaded-gravity-forms/#post-9542743)
 * As you use a commercial plugin and need support, please use their official support
   channel. We feel they are best equipped to support their products.
 * [https://www.gravityhelp.com/support/](https://www.gravityhelp.com/support/)
 * Commercial products are [not supported in these forums](https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products).
   You are their customer; I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘Problem Installing Downloaded Gravity Forms’ is closed to new replies.

## Tags

 * [Install](https://wordpress.org/support/topic-tag/install/)
 * [upload plugin](https://wordpress.org/support/topic-tag/upload-plugin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/problem-installing-downloaded-gravity-forms/#post-9542743)
 * Status: not resolved

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