Title: Problem installing plugin
Last modified: August 20, 2016

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# Problem installing plugin

 *  [QuickBen](https://wordpress.org/support/users/quickben/)
 * (@quickben)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/)
 * I just installed WordPress. I tried to delete the Hello Dolly plugin and the 
   next screen asks me for my FTP information. I’ve never seen that before. Why 
   would I need to do that?
 * Also … I tried to install a plugin by uploading it. The upload is very slow, 
   slower than normal, and then I get the following message:
 * “Unable to create directory /home/bcmeet/public_html/wp-content/uploads/2012/
   04. Is its parent directory writable by the server?”
 * I’ve never seen this before either. I’ve never had to change permissions after
   installing WordPress. Why am I getting this message and how do I fix this? Is
   this something to do with my server?
 * Thank you,
    Ben

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [govpatel](https://wordpress.org/support/users/govpatel/)
 * (@govpatel)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693705)
 * It all depends how the server is configured you will need check host
 *  Thread Starter [QuickBen](https://wordpress.org/support/users/quickben/)
 * (@quickben)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693706)
 * Thanks, but that doesn’t help much.
 * Anyone else?
 *  Thread Starter [QuickBen](https://wordpress.org/support/users/quickben/)
 * (@quickben)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693716)
 * This domain/account is on my VPS. I have other WordPress sites as well and haven’t
   experienced this before.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693726)
 * Govpatel’s advice is on target.
 * > “Unable to create directory /home/bcmeet/public_html/wp-content/uploads/2012/
   > 04. Is its parent directory writable by the server?”
   > …
   > I have other WordPress sites as well and haven’t experienced this before.
 * That’s caused by a file/directory permission problem or ownership problem.
 * If you can, reset your directory permissions. If you can’t then as Govpatel said
   check with your host provider.
 * [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 *  [georgechenley](https://wordpress.org/support/users/georgechenley/)
 * (@georgechenley)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693784)
 * Same problem. But I have my own hosting on home-pc, what should I do?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693799)
 * Start by posting your own topic.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Problem installing plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 5 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/problem-installing-plugin-3/#post-2693799)
 * Status: not resolved

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