Title: Problem installing the pro version
Last modified: January 26, 2020

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# Problem installing the pro version

 *  Resolved [xnvideal](https://wordpress.org/support/users/xnvideal/)
 * (@xnvideal)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-installing-the-pro-version/)
 * After purchasing the pro version, I received the zip archive to upload to my 
   wordpress.com
 * I did delete the free version before.
 * However, I stay with the free version without access to the options.
 * There is something wrong.
    Can you help me ?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [xnvideal](https://wordpress.org/support/users/xnvideal/)
 * (@xnvideal)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/problem-installing-the-pro-version/#post-12387756)
 * I received effective help from origincode support.
    Thanks to them !
 *  [radwhv](https://wordpress.org/support/users/radwhv/)
 * (@radwhv)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/problem-installing-the-pro-version/#post-12582487)
 * I have the same problem. I bought the pro version as well and I recieved an activation
   link but it do not work. I get an error message. The supprot is informed but 
   they are nor really quick.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem installing the pro version’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [radwhv](https://wordpress.org/support/users/radwhv/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/problem-installing-the-pro-version/#post-12582487)
 * Status: resolved