Title: Problem loading cookies
Last modified: July 30, 2021

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# Problem loading cookies

 *  Resolved [RicardoRVM](https://wordpress.org/support/users/ricardorvm/)
 * (@ricardorvm)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-loading-cookies/)
 * Hi, the plugin is great, but I have a question: in the first cookie warning, 
   if the user clicks and accept, to activate the cookies, they must also mark them
   in the settings panel…
 * For example: I have the Google Analytics code in the analytics category. If the
   user clicks on accept in the first cookie banner, it does not load, unless the
   cookies are also activated in the settings… Is this the case, or am I doing something
   wrong?

Viewing 1 replies (of 1 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/problem-loading-cookies/#post-14723628)
 * Hi [@ricardorvm](https://wordpress.org/support/users/ricardorvm/),
 * The behaviour you explained is the correct one. As per GDPR rules, it is not 
   allowed to use pre-checked boxes. User must give consent explicitly.

Viewing 1 replies (of 1 total)

The topic ‘Problem loading cookies’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/problem-loading-cookies/#post-14723628)
 * Status: resolved