Title: Problem loading Customizer
Last modified: March 28, 2017

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# Problem loading Customizer

 *  Resolved [jkwp](https://wordpress.org/support/users/jkwp/)
 * (@jkwp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-loading-customizer-2/)
 * When I activate the Hueman Theme Addons plugin and want to load the customizer,
   loading hangs for a while before displaying the customizer with a message that
   there was a problem loading the customizer:
 * TypeError: $(…).animateSvg is not a function
    …://127.0.0.1/xxx-wp473/?customize_changeset_uuid
   =d1d1ac62-3015-4a64-a2c5-30c8aed884dd&customize_theme=hueman&customize_messenger_channel
   =preview-0 Line 415
 * When I disable the Theme Addons plugin, the customizer loads normal without error.
 * WP 4.7.3, HuemanVersion: 3.3.7, Hueman Theme Addons Version 2.0.9, PHP 5.6.28
    -  This topic was modified 9 years, 2 months ago by [jkwp](https://wordpress.org/support/users/jkwp/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [jkwp](https://wordpress.org/support/users/jkwp/)
 * (@jkwp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-loading-customizer-2/#post-8966848)
 * Disregard – looks like it is a conflict with the very old ‘PHP Shortcode’ plugin,
   used along with an old Atahualpa template.
 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-loading-customizer-2/#post-8967929)
 * Hi,
 * Thank you for your reply.
    Please set this thread to resolved.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem loading Customizer’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/problem-loading-customizer-2/#post-8967929)
 * Status: resolved