Title: Problem Log-out with WordPress Last modified: August 19, 2016 --- # Problem Log-out with WordPress * [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/) * For the past 2 days I have had trouble logging off of WordPress version 3.0.1. This has just started on Wednesday morning, and I haven’t installed any new addons. * When I click Log Out, I get a page that says: * > The Connection Was Reset > The connection to the server was reset while the > page was loading. > The site could be temporarily unavailable or to busy. Try again in a few moments. > > If you are unable to load any page, check your computers network connection. > If your computer or network is protected by a firewall or proxy, make sure > that Firefox is permitted to access the web. * Now I have to click Try again about 20 to 30 times for it to finally log off. * I cannot figure out why it is locking up like this on me. I can open up another window, and go to another site, so I know that i am still online. * I have also erased all of my cookies. * Also I have a new anti-virus running on my system. I thought that might be it, so I turned off the AV for a moment, and that didnt help. * Any suggestions? Tim Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/problem-log-out-with-wordpress/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-log-out-with-wordpress/page/2/?output_format=md) * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723346) * Have you tried: * -checking with your server for any server problems. * > -If you have access to your admin panel, try deactivating all plugins. If you > don’t have access to your admin panel, try manually resetting your plugins. > If that resolves the issue, reactivate each one individually until you find > the cause. > -If your blog showed no signs of improvement after deactivating your plugins, > then it’s time to move on to your currently active theme. If you have access > to your admin panel, try switching to the Default theme. If you don’t have > access to your admin panel, access your server via FTP or SFTP, navigate to/ > wp-content/themes/ and rename the directory of your currently active theme. > This will force the Default theme to activate and hopefully rule-out a theme- > specific issue. > -If your blog showed no signs of improvement after deactivating your plugins > and switching your theme, try downloading WordPress again and delete then replace > your copies of everything **except** the wp-config.php file and the /wp-content/ > directory with fresh copies from the download. This will effectively replace > all of your core files without damaging your content and settings. Some uploaders > tend to be unreliable when overwriting files, so don’t forget to delete the > original files before replacing them. * [http://weblogtoolscollection.com/archives/2010/10/14/wordpress-general-troubleshooting/](http://weblogtoolscollection.com/archives/2010/10/14/wordpress-general-troubleshooting/) * – increasing the memory available to PHP? [http://wordpress.org/support/topic/253495#post-1017842](http://wordpress.org/support/topic/253495#post-1017842) * Thread Starter [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723349) * Hey t-p, * I tried the site with the admin account on two other systems and the site seems to be working fine. (Win XP Pro / Win XP Home) * When I try it on the Win7 system, that is where we seem to have problems. * We are using Firefox 3.6.10 Win 7 Pro 4 Gig Memory 1 TD HDD No Viruses * I will try the steps that you gave me – and Ill let you know, what is happening. * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723350) * > When I try it on the Win7 system, that is where we seem to have problems. * i Don’t know much about Win7 system. * Review [this thread ](http://wordpress.org/support/topic/a-little-help-with-installing-win-7-iis-75-latest-php-and-mysql?replies=13) and see if it sheds some light on Win 7 settings. * > I will try the steps that you gave me – and Ill let you know, what is happening. * OK * Thread Starter [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723693) * t-p, * I must have phrased that wrong. My computer that I use is that above. I have it on a regular server at Start-Logic. * When I try to log off I am still getting an error page, with this in the URL: * `.../wp-login.php?action=logout&_wpnonce=0c89124c67` * I have even tried to disconnect my antivirus, no luck, reinstall 3.0.1, no luck, checked my entire system for viruses, clean. * I have no idea what it could be. * [Princess_Giggles](https://wordpress.org/support/users/princess_giggles/) * (@princess_giggles) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723707) * I was having the same problem. I was able to log out when I cleared my cookies. I’m not sure what caused the problem. But at least clearing cookies gave me a temporary solution. * Thread Starter [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723717) * Hi Princess, * I cleared the cookies numerous times, and that just doesn’t work on this end. I have talked to a few people on twitter, who have had the same problem on StartLogic. It has to be on there end and not ours. * The funny thing is that I have taken my computer in to have it checked; it was fine; had to pay for it. * This is what we have learned so far: * I have 3 separate sites that run WordPress 3.0.1 on different servers at Startlogic, until Monday the 11th. After the 11th, all of the sites, started to give me the error when I was logging out of WP: * > The Connection Was Reset > The connection to the server was reset while the > page was loading. The site could be temporarily unavailable or to busy. Try > again in a few moments. If you are unable to load any page, check your computers > network connection. If your computer or network is protected by a firewall > or proxy, make sure that Firefox is permitted to access the web. * Like I said before, even clearing the cookies on this end wont get rid of the URL: * > …/wp-login.php?action=logout&_wpnonce=0c89124c67 * But I have learned this: It will work using the computers of this type: * All Macs Windows XP Windows NT Windows 7 Start Windows 7 Premium * These two are not working with the log-out with WP 3.0.1 at Startlogic: * Windows 7 Professional Windows 7 Ultimate * So now I am starting to think maybe it was something that last Tuesdays Windows Upgdate may have had something to do with it. * [t34](https://wordpress.org/support/users/t34/) * (@t34) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723745) * I was having the same problem. I just installed WP and am running Windows 7 and Firefox. I checked the other posts and found one reply where the person said to try logging out using this [http://www.yourdomain.com/wp-login.php?loggedout=true](http://www.yourdomain.com/wp-login.php?loggedout=true). I typed in my browser bar, of course I changed yourdomain to my domain’s name, It worked like a charm. Clearing out the cookies did not work. I wonder if this could be changed on the php page that handles the logout. I am not too familiar with php, but if one of you php gurus can modify the php logout script and post it that would be great. * Thread Starter [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723746) * t34: * It worked great. Thanks very much. I should have ran into you at first. It just about 12-14 days to fix this problem! Again, thanks a lot. * [jhagee](https://wordpress.org/support/users/jhagee/) * (@jhagee) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723747) * I’ve been having the same problem. Tried it with IE/Firefox (XP), more than one login, and on my Windows 7 laptop using Firefox. This WordPress is Pixel Theme, new installation a couple weeks ago, on the iPower server. * IMHO, this needs to be fixed. We can’t have users having to go to other sites to log out or clearing their cache every log out. 😉 * Thanks! * Jon * Thread Starter [InternetTim](https://wordpress.org/support/users/internettim/) * (@internettim) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723748) * Jon, * So you ran into the same problem on an IPower server? I have a personal site on an IPower server, running WP 2.2.1 (still way back there) and it is running fine. So I am glad I didn’t upgrade. * I ran into the problem on the StartLogic servers where I have a few business sites, and it went wacko with the version 3.0.1, until t31 helped me. * Aren’t the two companies like brothers anyway? They share servers in Phoenix? * [jhagee](https://wordpress.org/support/users/jhagee/) * (@jhagee) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723752) * Not sure Tim. That’s good to know though. This problem may be somewhat server specific… * Anyway, I just cleared cache on my W7/Firefox laptop, logged in with a couple different WordPress accounts, then logged out. I was able to log out about every 3rd time, the other, got the problem you described. So, intermittent, at best. * BTW, here is my new site: [http://calumettradegoods.com/](http://calumettradegoods.com/) Feel free to sign up as a subscriber to test it. We’re getting ready to go live, I just changed the domain pointer a few days ago. I did test the problem to see if it happened only through the new domain. It seemed to happen with both. I have the WP Block Admin activated. I unactivated it to test for the error. So, there MIGHT be some complication with those 2 recent changes. * I’m wondering if the code can be tweaked to give it more time before it times out? Understand, I’ve not looked at the code, just a suggestion for the code jockey’s to look into. 😉 * Thanks! * Jon * [Wes](https://wordpress.org/support/users/wes/) * (@wes) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723753) * I’m having this problem on a WP blog as well — my two previous WP blogs work fine, so I doubt it’s an OS/browser issue. That WP blog also has problems running the Antivirus plugin (it just kinda hangs when I try to do a scan — do you have that plugin, jhagee? and if so, does it work for you?), but it works fine for the others. Seems like a server issue to me at this point. * [jhagee](https://wordpress.org/support/users/jhagee/) * (@jhagee) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723755) * Wes, no, I don’t have that plugin, just the one. * Tim, I just checked, the iPower servers are in Boston. If these 2 companies are working together, I don’t know anything about it. * I may try putting in a ticket with iPower and see if they have any suggestions. At least, the client hasn’t complained… yet. 🙂 * Jon * [Wes](https://wordpress.org/support/users/wes/) * (@wes) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723756) * iPower, eh? I believe the host of the site I’m having a problem with is iPage… so hrm. * [t34](https://wordpress.org/support/users/t34/) * (@t34) * [15 years, 7 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/#post-1723775) * I don’t host with iPower or iPage. I use Fatcow and I have the same problem. But once I change it to true, I can log out. It is just a pain to have to keep doing that each time I log out. Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/problem-log-out-with-wordpress/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-log-out-with-wordpress/page/2/?output_format=md) The topic ‘Problem Log-out with WordPress’ is closed to new replies. ## Tags * [connection](https://wordpress.org/support/topic-tag/connection/) * [locking](https://wordpress.org/support/topic-tag/locking/) * [Logout](https://wordpress.org/support/topic-tag/logout/) * [reset](https://wordpress.org/support/topic-tag/reset/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 22 replies * 11 participants * Last reply from: [gr8pathik](https://wordpress.org/support/users/gr8pathik/) * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/problem-log-out-with-wordpress/page/2/#post-1723867) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics