Title: Problem refreshing form
Last modified: September 1, 2016

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# Problem refreshing form

 *  [Evolvingdoor](https://wordpress.org/support/users/evolvingdoor/)
 * (@evolvingdoor)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/)
 * I have this installed on a client’s site who offers two different kinds of services
   to be booked on the same form. There are two services to be selected in the dropdown.
 * The problem is that after you choose one service, if you want to switch to the
   other service to see what’s available, the calendar grid doesn’t refresh. It 
   also doesn’t always refresh if you switch from month to month. You have to refresh
   the whole page and start all over again. Often a non-cache refresh (F5) is necessary
   too, which most users aren’t going to understand.
 * Can this please be fixed? Many thanks.
 * [https://wordpress.org/plugins/easy-appointments/](https://wordpress.org/plugins/easy-appointments/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Nikola Loncar](https://wordpress.org/support/users/loncar/)
 * (@loncar)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/#post-7703040)
 * Hi,
 * can you provide a link to form? I didn’t have such problem so far, maybe it is
   speed issue. What browser did you use?
 * Best regards,
    Nikola
 *  Thread Starter [Evolvingdoor](https://wordpress.org/support/users/evolvingdoor/)
 * (@evolvingdoor)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/#post-7703084)
 * I’d rather send you the link privately. I’m using Firefox 48.0.2, but I just 
   tried it on IE 11 and I’m seeing it there too. It seems to happen when I have
   a day open and viewing the day’s time slots, then I try to switch to a different
   service.
 * For example: I have it set up so that only Service #1 is scheduled for Fridays,
   and Service #2 is scheduled for other days of the week (Wednesday and Saturday).
   But when I’m viewing Service 1 on a Friday, with the time slot area open for 
   that day, and then I switch the dropdown to Service 2, it should either close
   that Friday’s time slots area or else show the message “Pick another day” (since
   Service 2 is not offered on Fridays).
 * The fact that there is no change in the calendar grid after I’ve switched to 
   Service 2 (it’s still showing Service 1’s time slot on the Friday), means the
   calendar grid does not always update when you select a different service.
 * The problem doesn’t happen all the time. I think it might happen only when viewing
   the time slots for one service and then you switch to a different service. It
   might also happen more/only for days with no available time slots or with time
   slots still available (not sure about that). But it does seem to happen when 
   a day’s time slots are open for viewing.
 * I hope that makes sense. If you still need the link, can you please tell me where
   I can forward it to you? Thanks.
 * Wendy
 *  [Nikola Loncar](https://wordpress.org/support/users/loncar/)
 * (@loncar)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/#post-7703224)
 * Hi Wendy,
 * you can find link on plug-ins home page. There you can contact me directly.
 * Best regards,
    Nikola
 *  Thread Starter [Evolvingdoor](https://wordpress.org/support/users/evolvingdoor/)
 * (@evolvingdoor)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/#post-7703238)
 * Email sent. Thanks Nikolas. 🙂
 * Wendy

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem refreshing form’ is closed to new replies.

 * ![](https://ps.w.org/easy-appointments/assets/icon-256x256.png?rev=1472759)
 * [Easy Appointments](https://wordpress.org/plugins/easy-appointments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-appointments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-appointments/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-appointments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-appointments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-appointments/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Evolvingdoor](https://wordpress.org/support/users/evolvingdoor/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/problem-refreshing-form/#post-7703238)
 * Status: not resolved