Title: problem restoring
Last modified: March 26, 2021

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# problem restoring

 *  Resolved [dmwix](https://wordpress.org/support/users/dmwix/)
 * (@dmwix)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/)
 * Hi! I’ve been having some trouble restoring my site.
 * I did a backup with UpdraftPlus. Then I moved my site to another hosting company,
   but keeping the same URL. Then I installed WordPress and UpdraftPlus again, uploaded
   via FTP my backups and restored first the uploads, then the themes, plugins, 
   others and finally database.
 * After restoring database I couldn’t access my WP admin anymore. I’ve tried this
   many time now. Any idea why this is happening?
 * Also, the site doesn’t display as before.
 * Thanks !

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/#post-14239811)
 * Hi,
 * To help us work out the cause of your problem, can you please send us a copy 
   of the restoration log only?
    You can find this log in the ‘wp-content/updraft’
   directory of your site via FTP. You can send the log file and copy the contents
   into an online tool (such as [http://pastebin.com/](http://pastebin.com/) )
 * Regards,
    Bryle
 *  Thread Starter [dmwix](https://wordpress.org/support/users/dmwix/)
 * (@dmwix)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/#post-14240301)
 * Hi, thanks for the quick answer. Here you have the logs:
 * [https://pastebin.com/fpHdHKBg](https://pastebin.com/fpHdHKBg)
    [https://pastebin.com/CzVUyus9](https://pastebin.com/CzVUyus9)
   [https://pastebin.com/jTK1pXpW](https://pastebin.com/jTK1pXpW) [https://pastebin.com/ngc1YLAq](https://pastebin.com/ngc1YLAq)
   [https://pastebin.com/Ansfr90C](https://pastebin.com/Ansfr90C)
 * Regards,
 * Diego
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/#post-14254522)
 * Hi Diego,
 * Apologies for the late reply.
 * Thanks for sending the logs. I can’t find any issues in the log.
    Can you try
   to reset your password? Are you able to successfully reset?
 * Regards,
    Bryle
 *  Thread Starter [dmwix](https://wordpress.org/support/users/dmwix/)
 * (@dmwix)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/#post-14254568)
 * Hi Bryle!
 * Unfortunately I couldn’t reset my password or have the site displayed correctly.
   
   I’ve tried it several times. The problem always ocurrs after restoring the database.
 * Thanks,
 * Diego

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problem restoring’ is closed to new replies.

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## Tags

 * [restoration](https://wordpress.org/support/topic-tag/restoration/)

 * 4 replies
 * 2 participants
 * Last reply from: [dmwix](https://wordpress.org/support/users/dmwix/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/problem-restoring-3/#post-14254568)
 * Status: resolved