Title: Problem retrieving data from Twitter
Last modified: August 21, 2016

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# Problem retrieving data from Twitter

 *  Resolved [the_magicbus](https://wordpress.org/support/users/the_magicbus/)
 * (@the_magicbus)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/)
 * Hello there!
 * When I use the short code I get the following message rotating:
 * Problem retrieving data from Twitter
    Please check your PHP and server settings.
   Wordpress error code: http_request_failed – Failed connect to api.twitter.com:
   443; No error
 * Sorry if I am doing something amazingly stupid!
 * Thanks for your time
 * [https://wordpress.org/plugins/rotatingtweets/](https://wordpress.org/plugins/rotatingtweets/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704351)
 * Is SSL switched on or off in your settings?
 *  Thread Starter [the_magicbus](https://wordpress.org/support/users/the_magicbus/)
 * (@the_magicbus)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704369)
 * I’ve tried it on and off but neither work, I’m afraid.
 * I am running this on localhost but other twitter plugins pick up the tweets fine.
   They just don’t look as cool as yours.
 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704434)
 * Have you tried using the [Core Control plug-in](http://wordpress.org/plugins/core-control/)
   to see how the different transports work? It may be necessary to switch off cURL.
 * Alternatively, you can test commenting in line 1840:
 *     ```
       add_filter('use_curl_transport', 'rotatingtweets_block_transport');
       ```
   
 *  Thread Starter [the_magicbus](https://wordpress.org/support/users/the_magicbus/)
 * (@the_magicbus)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704457)
 * I have tried commenting line 1840 but still no joy.
 * I’ve installed the Core Control plug-in but I have to confess, I have no idea
   how to use it.
 *  Thread Starter [the_magicbus](https://wordpress.org/support/users/the_magicbus/)
 * (@the_magicbus)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704458)
 * PS. I’ve also enabled/disabled cURL through php.ini with no change to the problem.
 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704485)
 * Go to `/wp-admin/tools.php?page=core-control` (or look for _Core Control_ under
   the _Tools_ menu) and enable _HTTP Access Module 1.0_.
 * Then click on the _HTTP Access Module 1.0_ link at the top of the page and test
   the various transport options.
 * Disable any of them that don’t work.
 * Then try the Rotating Tweets plug-in again.
 *  Thread Starter [the_magicbus](https://wordpress.org/support/users/the_magicbus/)
 * (@the_magicbus)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704520)
 * All working now! Thanks so much for your time and fast replies! Great plug-in.
 *  [kotkotan](https://wordpress.org/support/users/kotkotan/)
 * (@kotkotan)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704709)
 * Hello. Have the same problem. Creating site on localhost. IF SSL to NO – “WordPress
   error code: http_request_failed – Resolving timed out after 3526 milliseconds”.
   If SSL to YES – Widget says “Problem retrieving data from Twitter”. Have trying
   different options – nothing. Have install Core Control – there is everything 
   ok…
    Debug didn’t show problem with this widget. Help pleae. How i can fix it?
 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704710)
 * Sounds tricky. With debug switched on and SSL switched on, did you see some extra
   comments in HTML comments?
 *  [kotkotan](https://wordpress.org/support/users/kotkotan/)
 * (@kotkotan)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704711)
 * can’t understand. in what html comments? i see button “follow twitter” and numbers
   of followers from my account, but there are no tweets.
 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704712)
 * Please ‘view source’. You should see some comments in the code that explain what
   the problem is.
 *  [kotkotan](https://wordpress.org/support/users/kotkotan/)
 * (@kotkotan)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704713)
 * where i can see it?
 *  Plugin Author [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * (@mpntod)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704714)
 * Look for `id="rotatingtweets` on the page… the code should be just after that
   if `WP_DEBUG` is set.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Problem retrieving data from Twitter’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/rotatingtweets.svg)
 * [Rotating Tweets (Twitter widget and shortcode)](https://wordpress.org/plugins/rotatingtweets/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/rotatingtweets/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/rotatingtweets/)
 * [Active Topics](https://wordpress.org/support/plugin/rotatingtweets/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/rotatingtweets/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/rotatingtweets/reviews/)

 * 13 replies
 * 3 participants
 * Last reply from: [Martin Tod](https://wordpress.org/support/users/mpntod/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/problem-retrieving-data-from-twitter-1/#post-4704714)
 * Status: resolved