Title: Problem save permissions
Last modified: June 8, 2026

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# Problem save permissions

 *  [sviluppoatl](https://wordpress.org/support/users/sviluppoatl/)
 * (@sviluppoatl)
 * [17 hours, 15 minutes ago](https://wordpress.org/support/topic/problem-save-permissions/)
 * Good afternoon,
 * I’m using this plugin on several websites, but I’m experiencing a strange issue
   on one of them.
 * The Administrator user role appears to have all permissions correctly assigned,
   and I can see them checked when viewing the role details.
 * However, when I switch to another role and try to enable certain permissions,
   I can check them and save the changes successfully. The permissions still appear
   checked immediately after saving, but if I leave the page and come back, they
   are no longer selected and are therefore not actually assigned to the role.
 * Has anyone experienced the same issue or knows what might be causing it?
 * Thank you for your help.
 * Have a great day!

Viewing 1 replies (of 1 total)

 *  Plugin Support [Omar ElHawary](https://wordpress.org/support/users/omarelhawary/)
 * (@omarelhawary)
 * [17 hours, 10 minutes ago](https://wordpress.org/support/topic/problem-save-permissions/#post-18932312)
 * Hi [@sviluppoatl](https://wordpress.org/support/users/sviluppoatl/),
 * Thanks for reaching out Members Support Team!
 * This behavior — where capabilities save correctly but disappear after you navigate
   away — is almost always caused by another plugin on the site that dynamically
   rebuilds or resets role definitions on page load.
 * When Members saves capabilities, it writes them to the database and the save 
   is genuinely happening. But if another plugin is calling `add_role()` or resetting
   capabilities for that role on every WordPress init, it overwrites what Members
   just saved.
 * A few things worth checking:
 * **1. Test with other plugins disabled.** Temporarily deactivate all other plugins(
   except Members) and try saving the capability again, then navigate away and check
   if it sticks. If it does, a plugin conflict is confirmed.
 * **2. Common culprits.** Plugins that register their own custom roles (WooCommerce,
   LMS plugins, User Role Editor, bbPress, etc.) sometimes re-declare those roles
   on every page load. If the role you’re editing belongs to one of those plugins,
   their code may be overwriting your changes.
 * **3. Check the role name.** If the role you’re trying to edit was originally 
   created by another plugin, that plugin “owns” it and may regenerate it from scratch
   each time. In that case, you’d need to configure capabilities through that plugin,
   or hook into its role registration to add your custom caps.
 * If deactivating other plugins resolves it, reactivate them one by one to identify
   the specific conflict. Once you know which plugin is involved, we can help narrow
   down the next step.
 * Regards,

Viewing 1 replies (of 1 total)

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 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
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## Tags

 * [not saving](https://wordpress.org/support/topic-tag/not-saving/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Omar ElHawary](https://wordpress.org/support/users/omarelhawary/)
 * Last activity: [17 hours, 10 minutes ago](https://wordpress.org/support/topic/problem-save-permissions/#post-18932312)
 * Status: not resolved