Title: Problem sending mail Last modified: February 4, 2022 --- # Problem sending mail * Resolved [dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/) * (@dspthrowaway2022) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/) * Hi, we have a problem sending a mail, the download never appears because it shows this error on the log: * Got error ‘PHP message: PHP Warning: Missing argument 2 for Email_Before_Download_Process:: process_cf7(), called in HIDDEN/html/wp-includes/class-wp-hook.php on line 298 and defined in HIDDEN/html/wp-content/plugins/email-before-download/includes/ class-email-before-download-process.php on line 23\nPHP message: PHP Warning: Missing argument 3 for Email_Before_Download_Process::process_cf7(), called in HIDDEN/html/wp-includes/class-wp-hook.php on line 298 and defined in HIDDEN/html/ wp-content/plugins/email-before-download/includes/class-email-before-download- process.php on line 23\nPHP message: PHP Fatal error: Uncaught Error: Call to a member function get_posted_data() on null in HIDDEN/html/wp-content/plugins/ email-before-download/includes/class-email-before-download-process.php:28\nStack trace:\n#0 HIDDEN/html/wp-includes/class-wp-hook.php(298): Email_Before_Download_Process- >process_cf7(Object(WPCF7_ContactForm))\n#1 HIDDEN/html/wp-includes/class-wp- hook.php(323): WP_Hook->apply_filters(”, Array)\n#2 HIDDEN/html/wp-includes/plugin. php(453): WP_Hook->do_action(Array)\n#3 /var/www/html/pruebasolmar/html/wp-content/ plugins/contact-form-7/includes/submission.php(288): do_action(‘wpcf7_before_se…’, Object(WPCF7_ContactForm))\n#4 HIDDEN/html/wp-content/plugins/contact-form-7/ includes/submission.php(167): WPCF7_Submission->mail()\n#5 HIDDEN/html/wp-content/ plugins/contact-form-7/includes/submission.php(32): WPCF7_Submission->submit()\ n#6 HIDDEN/html/wp…\n’, referer: [https://www.olmar.com/en/autoclaves/aerated/](https://www.olmar.com/en/autoclaves/aerated/)` * Updating WordPress core to 5.9 and Contact Form to latest version I could manage this to work, but it caused troubles with the theme and builder so we had to force a rollback to 4.9. * Is there any way to patch this? I’ve tried both custom smtp and gmail smtp, but I couldn’t make it work. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-sending-mail%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15343641) * Hi [@dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/), * Thank you for reaching out. To help us with our investigation could you please provide us with the following: 1. Shortcode and a URL showing the WordPress Download Monitor working successfully 2. Shortcode and a URL showing the Contact Form 7 working successfully 3. Shortcode and a URL showing the Email Before Download failing * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15346535) * Hi [@dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/), If you could also provide what theme you are using? Is the theme free? So we are able to try and replicate it on our end? You mentioned you needed to roll back to 4.9. What was rolled back? Was it WordPress? The Ebd plugin? * Thread Starter [dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/) * (@dspthrowaway2022) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15349789) * Hi, we are using Jupiter theme. We had to rollback WordPress core to 4.9. * URL and shortcode of Download Monitor * [download id=”16960″] [https://www.olmar.com/ebd-download/](https://www.olmar.com/ebd-download/) * URL and shortcode of Contact Form 7 * [contact-form-7 id=”16963″ title=”Catalog”] [https://www.olmar.com/ebd-contact/](https://www.olmar.com/ebd-contact/) * URL and shortcode of EBD * [email-download download_id=”16960″ contact_form_id=”16963″] [https://www.olmar.com/ebd/](https://www.olmar.com/ebd/) * Thread Starter [dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/) * (@dspthrowaway2022) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15349793) * Jupiter is not free (not to be confused with the new version, Jupiter X). It uses a modified version of WPBakery Visual Composer that doesn’t work with the latests version of WordPress since 4.9. * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15352828) * Hi [@dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/), * Thank you for providing all this information. Could you please explain further why you are using version 4.9? A possible solution could be to download older versions of EBD and try it with the version of WP you are currently using. * Thread Starter [dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/) * (@dspthrowaway2022) * [4 years, 4 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15354208) * We have to use version 4.9 because with the latest version of Jupiter and the latest version of WordPress, the plugin WPBakery doesn’t work, just with 4.9, and that plugin is the visual builder so without it, we lose the rest of the page. * Can you suggest a version to download of EBD? * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 3 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15388879) * Hi [@dspthrowaway2022](https://wordpress.org/support/users/dspthrowaway2022/), * I am sorry to inform you that we are unable to suggest a previous version. They have been continuously updated to the current version of WordPress. Our best suggestion would be to just go back to each previous version and see if one works. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Problem sending mail’ is closed to new replies. * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522) * [Email Before Download](https://wordpress.org/plugins/email-before-download/) * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq) * [Support Threads](https://wordpress.org/support/plugin/email-before-download/) * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/) * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/) * 7 replies * 2 participants * Last reply from: [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/problem-sending-mail/#post-15388879) * Status: resolved