Title: Problem submitting an idea
Last modified: December 3, 2018

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# Problem submitting an idea

 *  Resolved Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/)
 * Hello, I have problems with this plugin. When I want to push an idea it doesn’t
   want to submit. It keeps saying ‘Hold on’ with a turning spinner. When I look
   in the logs I see:
 * [Mon Dec 03 14:30:04 2018] [error] PHP Fatal error: Uncaught Error: Call to undefined
   function sanitize_textarea_field() in ***/wp-content/plugins/ideapush/inc/functions/
   create-idea.php:18\nStack trace:\n#0 ***/wp-includes/plugin.php(525): idea_push_create_idea(”)\
   n#1 ***/wp-admin/admin-ajax.php(89): do_action(‘wp_ajax_create_…’)\n#2 {main}\
   n thrown in ***/wp-content/plugins/ideapush/inc/functions/create-idea.php on 
   line 18, referer: [https://***/ideeen-box/](https://***/ideeen-box/)
 * Then I found this page: [https://developer.wordpress.org/reference/functions/sanitize_textarea_field/](https://developer.wordpress.org/reference/functions/sanitize_textarea_field/).
   In my ‘formatting.php’ file I couldn’t find the function ‘sanitize_textarea_field()’.
   It seems like this function was introduced in WordPress version 4.7.0. However
   the plugin page says that the plugin is compatible for version 4.0 or higher.
 * What could solve the problem?
 * WordPress version: 4.5.2
    PHP version: 7.0.18

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10942135)
 * Plugin version: 4.27
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10943276)
 * Hi @patrick46,
 * Are you using the free or pro version of the plugin? Have you modified the plugin
   at all? Please send a link to the idea page in question. Thanks,
 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10943282)
 * Hey [@northernbeacheswebsites](https://wordpress.org/support/users/northernbeacheswebsites/),
   it’s the free version. The plugin is standard and not edited, the page is not
   public.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10943289)
 * You will need to make the page public for me to be able to help you. Thanks,
 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10943302)
 * I’m not able to, it’s an internal website.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10943308)
 * Ok I am sorry, I won’t be able to help you.
 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944422)
 * Please think in solutions instead of limitations.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944432)
 * I am sorry, I can’t fix something I can’t see and what other users aren’t reporting.
   I am going to mark this as solved. If you are able to provide me access please
   reply and I will try my best to assist you. Thanks,
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944434)
 * Also, you should also update WordPress
 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944435)
 * Then maybe using TeamViewer is a solution.
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944459)
 * I am sorry I don’t provide that level of support to free users. Have you tried
   updating WordPress?
 *  Thread Starter Anonymous User 14480066
 * (@anonymized-14480066)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944464)
 * I added the ‘sanitize_textarea_field()’ function in my ‘formatting.php’ file 
   and now it’s working. So this plugin is compatible for version 4.7 and higher
   and not 4.0.
 * [https://developer.wordpress.org/reference/functions/sanitize_textarea_field/](https://developer.wordpress.org/reference/functions/sanitize_textarea_field/)
 *  Plugin Author [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * (@northernbeacheswebsites)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944470)
 * Great to hear you were able to resolve the issue 🙂

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Problem submitting an idea’ is closed to new replies.

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 * 13 replies
 * 2 participants
 * Last reply from: [Northern Beaches Websites](https://wordpress.org/support/users/northernbeacheswebsites/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/problem-submitting-an-idea/#post-10944470)
 * Status: resolved