Title: Problem uploading custom header
Last modified: August 19, 2016

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# Problem uploading custom header

 *  [rich4747](https://wordpress.org/support/users/rich4747/)
 * (@rich4747)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-uploading-custom-header/)
 * I’ve tried uploading a custom header in several different themes, but each time,
   WP seems to upload the image and then displays a blank screen. The new image 
   appears in a folder but not in the images folder for the theme I want to use.
   When I move the image to the proper folder and rename it “header” it still does
   not appear.
 * I’ve tried this with full size photos and with photos cropped to the proper size.
   Any ideas how to make this work properly?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/problem-uploading-custom-header/#post-1580460)
 * Check your uploads path in Settings/Media.
 *  [canderson126222](https://wordpress.org/support/users/canderson126222/)
 * (@canderson126222)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/problem-uploading-custom-header/#post-1580638)
 * I’m trying to upload a custom header and get one of the two following messages:
 * Warning: imagecreatefromstring() [function.imagecreatefromstring]: Data is not
   in a recognized format in /hermes/web09d/b2915/moo.redkitebakerycom/wp-includes/
   media.php on line 254
 * Image could not be processed. Please go back and try again.
 *  or
 * Sorry, this file type is not permitted for security reasons.
 * I tried saving the header in various different files on my computer, but none
   of them will upload.
 * Any suggestions?
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem uploading custom header’ is closed to new replies.

## Tags

 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [canderson126222](https://wordpress.org/support/users/canderson126222/)
 * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/problem-uploading-custom-header/#post-1580638)
 * Status: not resolved

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